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Kanicki
From the Desk of Dave Kanicki

Back to Normal?

By Dave Kanicki posted on July 10, 2017
Have you ever wondered what the “new normal” means? I think it’s another way of saying that things are heading south, back to some level that was considered “normal” at some point in time.
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Lessiter
From the Desk of Mike Lessiter

Make Room for Creative Destruction

By Mike Lessiter posted on July 3, 2017 | Posted in Best Practices, Manufacturer & Dealer Issues, Manufacturer News
Reflecting on the Dealership of the Year Alumni Group, and the manufacturer rankings, it’s clear that best in industry achievements don’t happen by accident. Rather, they get into the conversation of “best” through a refusal to be mediocre, or “good enough to get by.” One can argue a company can’t get there unless it first engages in honest self-reflection, with a well-polished mirror.
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Kim Schmidt
From the Desk of Kim Schmidt

‘Right to Repair’ Battle Continues

By Kim Schmidt posted on June 26, 2017
On June 22, the U.S. Copyright Office issued a report in which it essentially said they’re tired of having to review exemptions to Section 1201 of the Digital Millennium Copyrights Act every 3 years and industry by industry. If that’s the case, we could be talking about — or maybe just waiting on — the issue for quite some time if the speed at which Congress does anything is any indication.
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To the Point

Making Parts Sales Sexy

By Kim Schmidt posted on June 8, 2017 | Posted in Best Practices, Department Management
"The parts department isn’t a particularly sexy department, so most dealers usually put their focus on the sales department. We haven’t been that way. Parts first is how we look at ourselves.” That’s what one dealer recently told me when I asked him what set his dealership apart. He went on to explain how the parts department is the first priority when it comes to training, showroom space and merchandising.
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