Customer retention matters more now than ever. But are you building the relationship with your most loyal customers for long-term growth? In our insightful webinar — led by Elead CRM expert David Godwin— you'll discover how to gather, organize, and maximize your existing customer data to grow your parts and service revenue. Register now >>

Market indicators in ag equipment are showing positive signs not seen in six years. Join Iron Solutions' Cameron Hurnard as he explains this and other insights revealed in recent data. Insights into which direction are used ag equipment prices are moving overall? Are depreciation rates of specific combine classes and tractor types going up or down? What about regional differences in Canada versus the US? Answers to these questions can help you manage and plan your business into 2020 and beyond. [To view any of our webinar replays, you must be logged in with a free user account.]

When it comes to driving revenue and accelerating the sale process, few options are as powerful as e-commerce. By allowing customers to instantly make a purchase directly from your website, you can make the sale when you have their attention and they are ready to buy. Traditional avenues for adding e-commerce capabilities, however, come with high capital costs and complexities, such as payment processing, shipping, and inventory management, that are potential barriers to entry for businesses large and small. AddAShop knocks down those barriers by providing everything you need to get started with no upfront costs, no monthly fees, and no contracts. [To view any of our webinar replays, you must be logged in with a free user account.]

In this WEDA webinar we discuss the rising issue of chipping. How do we understand this issue in context, what is being done about it and where is the industry heading from here. We also discuss how chipping and Right to Repair are intertwined and how both are detrimental to the future of the industry. [To view any of our webinar replays, you must be logged in with a free user account.]

Equipment Dealer Consulting, LLC, the certified public accounting firm affiliated with Western Equipment Dealers Assn. (WEDA), released the 2019 Cost of Doing Business Study. In this webinar, Gord Thompson, Trent Hummel and Curt Kleoppel, CPA, CVA, review and analyze the findings from this report and what that could mean for your dealership in 2020. [To view any of our webinar replays, you must be logged in with a free user account.]

In this webinar we will discuss the financial impact of giving discounts over the counter. Plus, we will share some ideas and strategies to turn “bad discounting practices” into “proactive, effective and more profitable” parts sales. [To view any of our webinar replays, you must be logged in with a free user account.]

Join us as Dr. Larry Cole, Dealer Institute Management Consultant, discusses how to improve sales performance. [To view any of our webinar replays, you must be logged in with a free user account.]

The way people communicate is changing and messaging is leading the way. Join Farm Equipment and Tim Aughenbaugh, President of Cropstream, for a digital demonstration of Cropstream — a free mobile ag business messaging platform built to facilitate communication with agribusiness and growers via smartphones, tablets or computer. [To view any of our webinar replays, you must be logged in with a free user account.]

Join us as Eric Wareham, VP government affairs at WEDA, discusses legislation passed this year at the state level that is important to dealers. He also covers legislation dealers should pay attention to coming up at the federal level. [To view any of our webinar replays, you must be logged in with a free user account.]

Sales tax compliance has never been easy, even though the vagueness of some of the standards may have made it easier to gloss over potential sales tax obligations. With the new Wayfair ruling by the Supreme Court, dealers will get the benefit of some additional clarity for both reporting obligations and responses to customer questions. But this clarity comes at the cost of requiring you to be even more vigilant about your compliance efforts as there will be less gray area involved in sales tax audits regarding sales to out-of-state customers. Learn these new rules to help minimize your exposure in future sales tax audits. [To view any of our webinar replays, you must be logged in with a free user account.]