Department Management

From sales to the parts department, find information on how each department contributes to the success of your dealership and how to implement new procedures.

ARTICLES

WEDA Dealer Institute
Webinar Replay

Parts Department Processes to Help Increase Profits [Webinar]

In this webinar, Wayne Brozek of NAEDA’s Dealer Institute will discuss ways to increase gross margin percentage, discuss important measurements, benchmarks, and processes that should be followed daily, weekly, and monthly in the parts department to improve your business. [To view any of our webinar replays, you must be logged in with a free user account.]
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Guest Blog

Bob Sinclair’s Personal Advice to Community College Grads

Sinclair Tractor CEO delivers commencement address at Indian Hills Community College
You Did It! Each of you is a winner. Each of you is a grinder. You ground through all obstacles these past few years and are sitting here today as a graduate. 
Graduating college is a milestone in your life. This Chapter is done and a new one starts tomorrow.
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Precision Farming Dealer Summit 2022 Recap

Master Precision Management at Your Dealership

3 dealers outline the training programs, customer service strategies and financial benchmarks they use to effectively manage their precision departments.

Whether your precision team consists of 2 people or 20, a commitment to excellent customer service, a solid training program and measurable expense benchmarks will put your precision department on a path to profitability. 


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Leadership Lessons: Building a 2nd Machine Age Dealership

Execute & Innovate Part 1: 5 Tips for Process Improvement

“We sell tractors. We fix them. We collect the money.”
This was the insight I received from a seasoned iron peddler upon my first visit to an equipment dealership more than 20 years ago. Simple and action-oriented, his statement summed up the fundamentals of equipment distribution.


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Daniel Surprenant

Daniel Surprenant

Daniel Surprenant has 30 years of experience in dealership training. His training company is Formation Future Inc. He is also a founding member of the Machinery Advisors Consortium.

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