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Dealership Minds 2014 Video

Leaning Back and Forth On Other Locations for Help

February 9, 2014 | Posted in Best Practices
As a 4-store dealership, each individual store at Champlain Valley Equipment has been able to lean on each other to get service work done. Aaron Keeler, Service Manager at the St. Albans, Vt., location of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains how this has worked in the past.
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Dealership Minds 2014 Video

Vast Product Ranges Complicate Equipment Sales in the Northeast

February 9, 2014 | Posted in Best Practices
Brian Carpenter, President & General Manager of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the market conditions for farm equipment in the northeast United States. The dealership carries a wide variety of products from manufacturers, providing different challenges for equipment salesmen.
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Dealership Minds 2014 Video

Succession Planning at Champlain Valley Equipment

February 9, 2014 | Posted in Best Practices, Dealer Succession
Brian Carpenter, President & General Manager of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the successful transition the dealership underwent when his father, Russ, passed the day-to-day running of the dealership on to him. He also takes a look forward to share how the dealership's succession plan for the future.
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Dealership Minds 2014 Video

Your Most Valuable Assets Are Good Employees

February 9, 2014 | Posted in Best Practices
Russ Carpenter, Founder & Partner at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his feelings on the most valuable asset in a farm equipment dealership. The employees have built the dealership into what it is today.
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Dealership Minds 2014 Video

Negotiating on Manufacturer Warranties

February 9, 2014 | Posted in Best Practices
Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the back-and-forth work he does with manufacturers' representatives to show the expenses related to doing specific service work.
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Dealership Minds 2014 Video

Cutting the Turnaround Time on Warranties

February 9, 2014 | Posted in Best Practices
Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his efforts to cut the time it takes to get paid by the manufacturer for warranty work. Cubit understands that someone has to absorb the costs of items under warranty and he takes it as his responsibility to prove the validity of his staff's warranty claims.
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Analysts Comment on CNHI CEO's Departure

Analysts Comment on CNHI CEO's Departure

In this episode of On the Record, brought to you by Weasler Engineering, we look at some analyst comments on Scott Wine's departure from CNH Industrial. In the Technology Corner, Noah Newman talks to Pessl Instruments' CEO about the recent investment it received from Lindsay Corp. Also in this episode, dealers and farmers chime in on brand loyalty, air seeder sales forecasts and layoffs at the Racine, Wis., Case IH plant.
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