Best Practices

Chantal
Dealership Minds

'Personally' Tackling the HR Challenges of a Growing Dealership

Growing a dealership impacts every aspect of the business, but when your total number of employees nearly doubles in a short timeframe it presents some very specific challenges for the Human Resources Dept. It's imperative, as the administrative volume increases, that the human side of the equation stays in focus.
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DM
Dealership Minds

Organized Inventory Requires Communication & Documentation

Derek Gregorek doesn't have the typical story of how he got into the dealership business. He didn't grow up on a family farm, and he didn't spend his summers in high school sweeping up the shop of a local dealership. After about 10 years working in the insurance industry, he spent the next 3 or 4 years as Mr. Mom, as he puts it.
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Keeler
Dealership Minds

Service Sales Hinge on Keeping Wrenches Turning

After several years working in the automotive industry as a service manager and service writer, Aaron Keeler brought his managerial skill set to CVE's St. Albans store in 2007. He spent 6 months as the location's service writer, before taking over as service manager. He is currently the longest-tenured service manager among the dealership's original stores.
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