Best Practices

Wider World of Business

Want to Change a Company Culture? Train for It

The culture of an organization is all about how people behave on a daily basis in their organization. Many times, company leaders put a set of values or behaviors on the wall for employees and visitors to see, but they aren’t really serious about following them.
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Why Your Dealership Should be a Solution Provider and How to Become One

CEO of Erb Equipment, Carrie Roider, discusses why it is important for dealerships to be solution providers and how to be proactive with customers.
Within agriculture and construction, the equipment used can be very different from one another. Carrie Roider, CEO of Erb Equipment, an 8-store John Deere construction equipment dealer, notes this early on in her presentation during the Western Equipment Dealers Assn. (WEDA) International Dealers Conference in Scottsdale Ariz. What Roider points out is that regardless of the type of equipment in a dealership, all dealers have the same goal: driving sales, uniting the dealership and satisfying the customer.
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Dealers’ Perspective: How to Handle Mainline and Shortline Manufacturers

Dealers discuss how they juggle their mainline and shortline manufacturers and their process in partnering with a shortline manufacturer.
For shortline manufacturers, understanding how dealers work with them and what a dealer is looking for when taking on a shortline is an important part of how they run their business. Manufacturers got the opportunity to ask these questions during a dealer panel at the 2018 Farm Equipment Manufacturers Assn. (FEMA) Marketing & Distribution Convention in Minneapolis.
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Wider World of Business

When Targets and Metrics are Bad for Business

How the never-ending quest to quantify worker productivity can go terribly, terribly wrong.
Our value as employees is often boiled down to the quantifiable, whether it’s our output of nails, the number of products we sell, or the number of pageviews we get on our articles. But there’s a problem with that.
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Let’s Move Some Iron [Webinar]

Regardless of what the industry stats show, many dealers continue to struggle to sell and or manage their equipment. There are lessons to be learned and changes that need to be made to withstand market fluctuations and demands of the manufacturer. In this webinar, learn how to get salesmen engaged to move iron, the desired behaviors salesmen need when selling and buying iron, commission plans that work for all, how to create engagement through empowerment and how to own a problem and own the solution. Register now >>
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Legislative Priorities — A Look Forward to the Year Ahead [Webinar]

The new year brings with it many fresh starts, including the start of new legislative sessions at the state and federal level. In this free webinar, Eric Wareham, VP Government Affairs for the Western Equipment Dealers Assn., discusses legislative priorities for dealers across North America. From taxes to data security, the legalization of cannabis and the status of right to repair initiatives, we will cover a range of topics that legislatures will take up this year that could affect your dealership. [To view any of our webinar replays, you must be logged in with a free user account.]
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