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Dealership Minds 2014 Video

Your Most Valuable Assets Are Good Employees

February 9, 2014 | Posted in Best Practices
Russ Carpenter, Founder & Partner at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his feelings on the most valuable asset in a farm equipment dealership. The employees have built the dealership into what it is today.
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Dealership Minds 2014 Video

Negotiating on Manufacturer Warranties

February 9, 2014 | Posted in Best Practices
Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the back-and-forth work he does with manufacturers' representatives to show the expenses related to doing specific service work.
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Dealership Minds 2014 Video

Cutting the Turnaround Time on Warranties

February 9, 2014 | Posted in Best Practices
Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his efforts to cut the time it takes to get paid by the manufacturer for warranty work. Cubit understands that someone has to absorb the costs of items under warranty and he takes it as his responsibility to prove the validity of his staff's warranty claims.
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Dealership Minds 2014 Video

Communication Protocol at Champlain Valley Equipment

February 9, 2014 | Posted in Best Practices
Derek Gregorek, Inventory Manager at Champlain Valley Equipment (headquartered in Middlebury, Vt.), gives an outline of the communication protocol that has been put into place at the dealership to streamline communication and avoid the need for follow-up questions on specific issues.
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Dealership Minds 2014 Video

Establishing Wholegood Product Flows

February 9, 2014 | Posted in Best Practices
Derek Gregorek, Inventory Manager at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his experiences from developing wholesale product workflows to establish benchmarks for the dealership on the movement of wholesale goods.
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Dealership Minds 2014 Video

Setting Priorities for a Sales Manager

February 9, 2014 | Posted in Best Practices
Managing a sales workforce is no easy task. Derek Gregorek, who manages the sales staff at the Middlebury, Vt., location of Champlain Valley Equipment, explains his processes for setting and managing priorities in the sales department.
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Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.

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