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Dealership Minds 2014 Video

Staying Busy With Winter Service Programs

February 9, 2014 | Posted in Best Practices
Winter service programs have helped the service department at all 4 Champlain Valley Equipment stores keep busy in the slower season. Aaron Keeler, Service Manager at the St. Albans, Vt., location of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the evolution of their winter service program.
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Dealership Minds 2014 Video

Leaning Back and Forth On Other Locations for Help

February 9, 2014 | Posted in Best Practices
As a 4-store dealership, each individual store at Champlain Valley Equipment has been able to lean on each other to get service work done. Aaron Keeler, Service Manager at the St. Albans, Vt., location of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains how this has worked in the past.
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Dealership Minds

'Personally' Tackling the HR Challenges of a Growing Dealership

By Michael Ellis posted on February 6, 2014 | Posted in Best Practices, Department Management
Growing a dealership impacts every aspect of the business, but when your total number of employees nearly doubles in a short timeframe it presents some very specific challenges for the Human Resources Dept. It's imperative, as the administrative volume increases, that the human side of the equation stays in focus.
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