Best Practices

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2025 Dealership of the Year: Mazergroup

[Video] Mazergroup Puts Focus on Employee Feedback with Surveys

Karen MacDonald, vice president of people & culture, explains how Mazergroup uses employee surveys — whether new employees, stay interviews and even exit interviews — to gather feedback. She stresses that the leadership team recognizes they need to go into the surveys with an open mind and be ready to make changes if necessary.
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2025 Dealership of the Year: Mazergroup

[Video] The Beginning of Modern Mazergroup

The late Bob Mazer talks about how Karen MacDonald, vice president of people & culture, has transformed the dealership's human resources department to set up the staff and dealership as a whole for success through recruitment and on-going training.
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2025 Dealership of the Year: Mazergroup

[Video] The Unsung Skill of Talent Acquisition

The late Bob Mazer talks about how Karen MacDonald, vice president of people & culture, has transformed the dealership's human resources department to set up the staff and dealership as a whole for success through recruitment and on-going training.
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[Podcast] Dealer Sues Monarch Tractor for ‘Breach of Contract’

In this episode of On the Record, brought to you by Associated Equipment Distributors, we take a look at a recent lawsuit between Case IH dealer Burks Tractor and Monarch Tractor.
In this episode of On the Record, brought to you by Associated Equipment Distributors, we take a look at a recent lawsuit between Case IH dealer Burks Tractor and Monarch Tractor.
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