Integrated Logistics Support (ILS) — a unified, iterative process that establishes the support of a capital asset, such as a piece of equipment — encompasses service manuals, test equipment, tools, training, stocking of parts, computer resources, facilities and transportation based on the equipment’s reliability and maintainability.

I grew up on a small farm and had other family members who were farming much larger farms, so I felt right at home in the industry. It did not take long for me to understand that the best job in the company was calling on farm equipment dealers, and that is where I wanted to be.