Opinions & Columns

Charlie Glass 2017

The Equipment Demonstration Pays Dividends

When your product is unique, expensive and unknown, there is only one way to promote it and that is by demonstrating it in the field to actual customers. I began to travel my first territory in 1970 and the principal instruction I received was that I needed to sell our flagship product, a 15-foot cutter, which my predecessor had failed to sell.
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Kanicki
From the Desk of Dave Kanicki

Numbers Don’t Always Tell the Whole Story

Last week I had the chance to speak to a bunch of investment managers at a meeting organized by an investment bank. Most times their questions are fairly predictable, but sometimes they aren’t. Some of these managers are very “detail oriented,” which they should be, and they ask for hard numbers.
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Gregory Taylor
Guest Blog

‘Clients’ are the New ‘Customers’ and Why Dealers Should Know This!

Why do today’s equipment dealers need to fundamentally evolve to, embrace and implement the changes needed to the outdated relationship model and roles of “dealer” and “customer?” In an environment of accelerating demographic changes, and with the fast paced, continually evolving, marketplace, changes can be difficult, and the answers may not appear readily obvious.
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Kanicki
From the Desk of Dave Kanicki

Independent … but Not Too Independent

If you were to read through any of the major farm equipment manufacturers annual reports (also referred to as Form 10-K by the SEC), each of them refers to the businesses that sell their products as “independent dealers.” This would imply that those dealers are free to operate their businesses as they see fit. We all know this isn’t anywhere close to what’s actually taking place in the real world of the farm equipment business.
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Lessiter
From the Desk of Mike Lessiter

Day in the Life: What Does a Dealer Development Manager Do?

One of the fun things about our coverage of the farm equipment business is discovering and sharing how each of the various cogs perform together in the larger “machine.” On each of the Dealership Minds special issues, we’ve had subscribers laugh about how they learned something they didn’t know about the role of a person they’d worked 10 yards away from for a decade, sometimes more.
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