Pilots live and breathe by the dial that indicates the speed at which their aircraft slices through the air. The airspeed indicator is the most crucial flight instrument for any pilot.
Wayne Brozek, an experienced former parts department manager who trains dealers on ways to improve their parts and service operations, sat down with Farm Equipment and offered expert advice on parts department processes and tips on how to increase profits.
Rocky Mountain Equipment Chief Sales & Operations Officer Jim Wood talks about how the dealership managed through price increases, inventory shortages and changing customer buying habits.
Last year brought a series of hurdles for dealers to jump through. Customer demand was up, but there wasn’t much to sell them. Prices went up and so did interest rates.
Duane Bouska has a better grasp on the technician shortage than most. He’s spent the last 26 years as an instructor at the Northeast Iowa Community College in Calmar, Iowa, working the school’s John Deere TECH Program. In that time, he’s seen the needs and wants of his students change dramatically.
The biggest takeaways comes down to labor rates and who is completing the job. In many cases it would’ve made more sense to lean on a junior staffer or freelancer with lesser workload and complete it at a lower labor rate.
With technicians in short supply these days, Wayne Brozek, consultant and trainer with WB Global Services, says dealers need to be actively recruiting the next generation of service technicians, as well as employees for other departments.
When it comes to tracking the service department’s performance, Wayne Brozek, consultant and trainer with WB Global Services, lists the following as his top 4 metrics to monitor.
You’ve probably seen the movie trilogy Back to the Future. There’s no point in telling you the story, but just like in the movie, if we had a time machine, we could influence the present through our actions from the past and change our future through our actions of the present.
In this episode of On the Record, brought to you by Associated Equipment Distributors, we take a look at how the flooding in Texas will impact the ag industry and check in with some dealers in the region.
Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.