For 3 industry-leading dealerships, managing the service department is an ongoing balance of implementing processes while also remaining open to change.
From Wayne Brozek’s perspective, the service manager has the toughest job in the dealership. You’d be hard pressed to find a service manager who disagrees.
Stacy Anthony, CEO of AGCO dealership AgRevolution, which has 7 locations in Kentucky and Indiana, believes there are 3 factors currently impacting dealers’ journey to (or maintaining) 100% absorption.
Upon returning to the office from the Dealership Minds Summit this summer, our staff started planning how we’d turn all the great presentations into a solid report for this issue. Mike Lessiter came to me with a unique idea … let’s apply what we learned about tech efficiency, time estimates and service management to what we do here as editors.
There’s a 2-store Kubota dealership we work with down in Louisiana, it’s called Henderson Implement. At their Abbeville, La., location – 60 miles outside of Baton Rouge, they have a technician, Kendall, who works specifically on Kubota tractors.
Forget trying to attract the unemployed; the ‘numbers game’ favors recruiting the job hoppers. Listen to what they need & then create the environment that keeps them.
You realize that 65% of the population right now are job-hopping. They believe that changing the job every 2 years is the easiest way to advance their career.
In his address to attendees at the 2022 Farm Equipment Dealership Minds Summit, Bob Clements, BCI International, walked dealers through the best practices of the 300-plus dealers he consults with regularly.
Four large farm equipment dealers shared the current state of their online sales & e-Commerce initiatives with Farm Equipment during an online focus group coordinated by MacKay & Company.
Four large farm equipment dealers shared the current state of their online sales & e-Commerce initiatives with Farm Equipment during an online focus group coordinated by MacKay & Company.
I often see the lack or fear of delegation when working with dealers. Usually, it’s because the owner/leader is a “Doer” and feels it takes too long to get things done or doesn’t feel comfortable in managing or developing their people.
In this episode of On the Record, brought to you by Associated Equipment Distributors, we take a look at how the flooding in Texas will impact the ag industry and check in with some dealers in the region.
Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.