Department Management

Titan Machinery’s New Operating Structure: Expert Team

B.J. Knutson, chief operating officer, explains Titan Machinery’s evolution to more centralized operating structure, a change from their early days when Strong Store Manager propelled their initial growth wave. He says it will better serve customers, improve execution and lower costs.
B.J. Knutson, chief operating officer, explains Titan Machinery’s evolution to more centralized operating structure, a change from their early days when Strong Store Manager propelled their initial growth wave. He says it will better serve customers, improve execution and lower costs.
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Kim Schmidt
From the Desk of Kim Schmidt

What Happened to ‘Seasoning’ Managers?

For each print issue of Farm Equipment, I dig through the Implement & Tractor archives to find something to highlight, whether it’s an example of what was a state of the art dealership 40 years ago or a survey that shows that large dealers are ready to start adding computers. As I pull a volume off the shelf, I never really know what I’m looking for or what I’m going to find. One thing I always walk away with, though, is that good business advice is generally evergreen.
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Wider World of Business

5 Ways You Can Use Exit Interviews to Improve Performance

A critical performance management tool that often goes underutilized and undervalued is that of the exit interview. It might feel awkward for employees to sit down and cover in detail the reasons they are choosing to leave your company, but soliciting their advice and taking note of their feedback is a valuable way of repairing broken processes and streamlining your systems.
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