Department Management

2018 Dealership of the Year: Greenland Equipment

Using Regular Meetings to Establish a Clear Direction

Arther Lepp, General Manager of Greenland Equipment (Farm Equipment’s 2018 Dealership of the Year), talks about how he uses regular meetings to check in with his team and establish a clear direction for the dealership. Not only does this improve customer service, it also cultivates employee buy-in and a more engaging company culture.
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2018 Dealership of the Year: Greenland Equipment

Taking a Unique Approach to Managing

Arther Lepp, General Manager of Greenland Equipment (Farm Equipment’s 2018 Dealership of the Year), shares insights on his unique management style. He believes in balancing proactive, direct management and allowing employees the freedom to grow. This has led to better results not only for individual workers, but for the entire dealership.
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2018 Dealership of the Year: Greenland Equipment

Finding New Local Talent with Work Internships

Arthur Lepp, General Manager of Greenland Equipment (Farm Equipment’s 2018 Dealership of the Year), shares his experiences using work internships for high school students as a local recruitment strategy. This has been especially helpful in finding and retaining talented young technicians, some of who have gone on to hold leadership and management roles within the dealership.
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‘What? So What? Now What?’ Identifying & Adapting to Trends in Your Market

Consultant David Parker encourages dealers to go through the exercise of identifying trends in their marketplace, how those trends are going to impact their business and how they need to respond.
There’s no doubt that the ag market is changing. Whether it’s growing use of equipment leases, farms consolidating, farmers retiring, “new” buyers turning to used equipment, or some other trend, every dealer is facing a different market than they have in years past.
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People & Profits

The ‘Value’ of Relationships

Under our 2018 theme of ‘Developing Human Capital,’ this article focuses on the right perspectives and practices to develop and engaged employees who create repeat customers profitably. It is written by one of my Machinery Advisors Consortium Colleagues, Bill Hoeg. — George Russell

Why do car dealers get less parts and service business after the warranty expires? Why are there so many independent repair shops to fix your car?


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Conversations in Ag

Delegation, Innovation & Managing Growth as Manufacturers

Two Canadian manufacturer representatives, John Redekop, owner and founder of Mandako Intl. in Manitoba, and Brad Baker, senior product manager for Salford Group In Ontario, offer their unique perspectives on business growth and finding trustworthy employees to keep management afloat amid expansion.
Two Canadian manufacturer representatives, John Redekop, owner and founder of Mandako Intl. in Manitoba, and Brad Baker, senior product manager for Salford Group In Ontario, offer their unique perspectives on business growth and finding trustworthy employees to keep management afloat amid expansion.
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Farm Equipment

2026 Dealership of the Year, Messick’s Equipment, Mount Joy, Pa.

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