Department Management

People & Profits

Checking in – What's Your Progress with 2018 'The Year of Human Capital Investment?'

By George Russell posted on August 30, 2018 | Posted in Best Practices, Department Management

In January’s article, I challenged you to focus on investing in your Human Capital in 2018 given the importance of finding and developing the people that work for you — “Job One.” The goal is that by the end of the year you’ll look back fulfilled with your progress.

Dig Down to Find Your Grit ... Part 1

Interviews with ag equipment entrepreneurs stoked a fire to deep dive on “grit.” Mike Lessiter studies Dr. Angela Duckworth’s analysis and shares of takeaways in part 1 of this series.

By Mike Lessiter posted on July 17, 2018 | Posted in Best Practices, Department Management, Dealer Succession

Why is grit important? Because the struggle tells you more about yourself than any easily-found success, and it keeps in perspective that the “burn” of the journey is as important as the finish line.

2018 Dealership of the Year: Reynolds Farm Equipment

The Impact of Being Named Dealership of the Year

July 13, 2018 | Posted in Best Practices, Department Management, Dealer News

Owner Gary Reynolds, CEO Mitch Frazier and COO Chris O’Neal of the Reynolds Farm Equipment team talk about what being named Farm Equipment’s 2018 Dealership of the Year means to them. In a time of massive industry-wide change, they are grateful to be recognized for their team’s hard work — but that doesn’t mean they’re ready to rest on their laurel’s just yet.

2018 Dealership of the Year: Reynolds Farm Equipment

Applying the "Great Game of Business"

July 13, 2018 | Posted in Best Practices, Department Management, Dealer News

Jon Schwander shares his insights on open business management as CFO of Reynolds Farm Equipment, Farm Equipment’s 2018 Dealership of the Year. He explains how Jack Stack’s book “The Great Game of Business” inspired his team to adopt a new way of doing business: total transparency for all of its employees, not just its management team.

2018 Dealership of the Year: Greenland Equipment

Using Regular Meetings to Establish a Clear Direction

July 13, 2018 | Posted in Best Practices, Department Management, Dealer News

Arther Lepp, General Manager of Greenland Equipment (Farm Equipment’s 2018 Dealership of the Year), talks about how he uses regular meetings to check in with his team and establish a clear direction for the dealership. Not only does this improve customer service, it also cultivates employee buy-in and a more engaging company culture.

2018 Dealership of the Year: Greenland Equipment

Taking a Unique Approach to Managing

July 13, 2018 | Posted in Best Practices, Department Management, Dealer News

Arther Lepp, General Manager of Greenland Equipment (Farm Equipment’s 2018 Dealership of the Year), shares insights on his unique management style. He believes in balancing proactive, direct management and allowing employees the freedom to grow. This has led to better results not only for individual workers, but for the entire dealership.

2018 Dealership of the Year: Greenland Equipment

Finding New Local Talent with Work Internships

July 13, 2018 | Posted in Best Practices, Department Management, Dealer News

Arthur Lepp, General Manager of Greenland Equipment (Farm Equipment’s 2018 Dealership of the Year), shares his experiences using work internships for high school students as a local recruitment strategy. This has been especially helpful in finding and retaining talented young technicians, some of who have gone on to hold leadership and management roles within the dealership.

People & Profits

Empower Employees with Critical Thinking

By George Russell posted on July 12, 2018 | Posted in Best Practices, Department Management

How much of what we “know” is really true? How much is based on facts? Or is it just what we have always thought? Take the simple task of crossing the street.

People & Profits

Empower Employees with Critical Thinking

By George Russell posted on July 12, 2018 | Posted in Best Practices, Department Management

How much of what we “know” is really true? How much is based on facts? Or is it just what we have always thought? Take the simple task of crossing the street.