Department Management

‘What? So What? Now What?’ Identifying & Adapting to Trends in Your Market

Consultant David Parker encourages dealers to go through the exercise of identifying trends in their marketplace, how those trends are going to impact their business and how they need to respond.
There’s no doubt that the ag market is changing. Whether it’s growing use of equipment leases, farms consolidating, farmers retiring, “new” buyers turning to used equipment, or some other trend, every dealer is facing a different market than they have in years past.
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George_Russell_Bill_Hoeg
People & Profits

The ‘Value’ of Relationships

Under our 2018 theme of ‘Developing Human Capital,’ this article focuses on the right perspectives and practices to develop and engaged employees who create repeat customers profitably. It is written by one of my Machinery Advisors Consortium Colleagues, Bill Hoeg. — George Russell

Why do car dealers get less parts and service business after the warranty expires? Why are there so many independent repair shops to fix your car?


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Brad_Baker-John_Redekop
Conversations in Ag

Delegation, Innovation & Managing Growth as Manufacturers

Two Canadian manufacturer representatives, John Redekop, owner and founder of Mandako Intl. in Manitoba, and Brad Baker, senior product manager for Salford Group In Ontario, offer their unique perspectives on business growth and finding trustworthy employees to keep management afloat amid expansion.
Two Canadian manufacturer representatives, John Redekop, owner and founder of Mandako Intl. in Manitoba, and Brad Baker, senior product manager for Salford Group In Ontario, offer their unique perspectives on business growth and finding trustworthy employees to keep management afloat amid expansion.
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George_Russell_Bill_Hoeg
People & Profits

The ‘Value’ of Relationships

Under our 2018 theme of ‘Developing Human Capital,’ this article focuses on the right perspectives and practices to develop and engaged employees who create repeat customers profitably. It is written by one of my Machinery Advisors Consortium Colleagues, Bill Hoeg. — George Russell

Why do car dealers get less parts and service business after the warranty expires? Why are there so many independent repair shops to fix your car?


Read More
Lessiter

To The Point: A New-Era Hybrid Position?

As our small company grew and org charts were redefined, sales management was off-loaded from my plate last year to create more capacity for strategy and vision. And probably not unlike transitions at your dealerships, I work hard every day not to stick my nose back in. Michael Ellis, director of sales, is managing me through the weaning stage.
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George Russell
People & Profits

Small Daily Improvements Key to Long-Term Results

This headline is based on a sign posted at my gym that made me think about your business, and my challenge to “Make 2018 the Year of Human Capital Development.” I started to think about the small things that you can do with your people to develop them and your dealership. Doing small things that lead to big things is a useful perspective for you to create change with your employees and colleagues. It provides an approach for you to do every day in order to create big improvements.
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George Russell

People & Profits: Small Daily Improvements Key to Long-Term Results

This headline is based on a sign posted at my gym that made me think about your business, and my challenge to “Make 2018 the Year of Human Capital Development.” I started to think about the small things that you can do with your people to develop them and your dealership. Doing small things that lead to big things is a useful perspective for you to create change with your employees and colleagues. It provides an approach for you to do every day in order to create big improvements.
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