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2021 Dealership of the Year: Sydenstricker Nobbe Partners

Sydenstricker Nobbe Partners' Approach to Mainstreaming Precision Ag

July 7, 2021 | Posted in Best Practices, Dealer News
Sydenstricker Nobbe Partners CEO Ted Briscoe explains why the dealership has moved toward the “specialist” format as a way to elevate the precision knowledge of all the dealership’s staff. The dealership developed a program to run parallel to the mainstreaming process, through which the dealership can have a core group of precision experts with two key focuses: changing the narrative on precision over the next 3-5 years from focusing on pricing to the value the technology brings and consolidating product knowledge via “specialists” in certain categories of equipment.
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2021 Dealership of the Year: Sydenstricker Nobbe Partners

Sydenstricker Nobbe Partners Organizes Stores into Regional Divisions

July 7, 2021 | Posted in Best Practices, Dealer News
To help keep a local feel to such a large organization, Sydenstricker Nobbe Partners has divided its 27 locations into 4 divisions — Missouri West, Missouri East, Metro and Illinois. Each division has about 7 stores and does around $150 million in business. Likewise, each division has a general manager and divisional staff who serve as the “face of SNP” in those local communities.
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2021 Dealership of the Year: Sydenstricker Nobbe Partners

Sydenstricker Nobbe Partners Focuses on Growing Aftermarket Business

July 7, 2021 | Posted in Best Practices, Dealer News
As Sydenstricker Nobbe Partners looks ahead in growing its business, it is looking to improve its aftermarket revenue to account for 30% of its revenue mix. CEO Briscoe says they will work to do this through centralized processes and through exploring creating its own technician training program to keep a steady stream of technicians coming into the business.
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2021 Dealership of the Year: Sydenstricker Nobbe Partners

Sydenstricker Nobbe Partners Opens 'Express Store' for Small Tractor Market

July 7, 2021 | Posted in Best Practices, Dealer News
Sydenstricker Nobbe Partners opened SNP Express on April 15, 2021. The store has two salespeople and is only focused on retail sales of compact utility tractors and Gators. The store is open Tuesday-Saturday from 9 a.m. to 6 p.m. – very different from the core ag locations. While customers can drop equipment off for service, it won’t be done at the Express store, explains CEO Ted Briscoe.
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Livingston Machinery CEO Talks Private Investment, Ending ESOP Program

After receiving a private investment, President and CEO of Livingston Machinery Shawn Skaggs talks new opportunities, details of the investment and ending their ESOP program.
By Ben Thorpe posted on July 2, 2021 | Posted in Best Practices, Operations & Finance
In April 2021, 4-store AGCO dealer Livingston Machinery and 5-store applicator dealer Ag Solutions Group received investment from private equity firm Ag Solutions Group Holding Co. Specifically, Midwest Growth Partners partnered with co-investors Summit Equity Group, Northcreek Mezzanine and company management to capitalize Ag Solutions Group Holding Co. for the acquisitions.
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Dealer Institute WEDA
Webinar Replay

Psychologically Speaking: Why Are Customers Loyal To Your Dealership? [Webinar]

June 29, 2021 | Posted in Best Practices
The cliché is that customer service can be the differentiator between you and your competitors. But there is more — much more. Research is now telling us there are 10 psychological motivators that serve as the glue to bond your customers to your dealership. Learn more by participating in this insightful webinar. [To view any of our webinar replays, you must be logged in with a free user account.]
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Business Technology Special Report

Fleet Management Data Offers Bottom-Line Boosting Opportunities

Digitally tracking vehicles and machinery has come a long way from a ‘location-only’ tool to a data collection system to boost service department efficiency, as well as sales and business opportunities.
By Dan Crummett posted on May 29, 2021 | Posted in Best Practices, Operations & Finance
For years farm equipment dealers have been streamlining their service departments with digital systems for monitoring work orders and service fleets, but with today’s move to increasingly-integrated software, many dealerships are seeing similar efficiencies emerging at the parts counter and in the sales department. 


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