Department Management

Dealership Minds 2016: Kern Machinery

New Parts Department Employees Offer a 'Clean Slate'

Joe Alvarado, parts manager for the Delano, Calif., location of Kern Machinery, sees there are benefits to hiring "green" employees who have little experience in the ag industry. These fresh employees offer a "clean slate," according to Alvarado. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Keeping Salesmen Organized with Computer Software

Gabriel Giesick, sales manager for the Buttonwillow, Calif., location of Kern Machinery, empowers his sales staff with the technology they need to prepare for and stay on top of scheduled appointments. This can be as simple as encouraging the use of Microsoft Outlook to stay organized. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Department Management: Getting Out of the Rut of Micromanagement

Finding and hiring the right people is a key part of department management. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., explains that the dealership has gotten out of the rut of micromanagement by hiring the right people, providing them with the tools to get the job done and "getting out of the way," of those motivated employees. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

How the John Deere Ag Tech Program Works

Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., talks about how the John Deere Ag Tech Program convinced him to invest some time in seeking out opportunities go out to area high schools to speak to juniors and seniors about careers in the ag industry. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Empowering Employees: Expecting Results and Inspecting Them

Clayton Camp, president of Kern Machinery of Bakersfield, Calif., subscribes to a leadership philosophy based on expecting results from employees and inspecting them. By "inspect," Camp means you need to be prepared to measure performance. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Busting Silos: Changes in Organizational Structure

With 3 locations in a triangle about 40 miles apart in the southern end of the San Joaquin Valley, Kern Machinery learned quickly that they were inadvertently competing with one another for customers. Clayton Camp, president of Kern Machinery of Bakersfield, Calif., talks about the discovery of this situation and how the dealership has changed it's structure. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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