Most of Kern Machinery's customers have come to rely on at least one service technician within the organization to get the job done. Don Zajac and James Boel, service managers for Kern Machinery in the San Joaquin Valley (California), share how the service techs communicate with farmers to prescribe the appropriate equipment solutions.

Leave a comment More Dealership Minds videos


This interview is part of the Dealership Minds Video Series brought to you by Charter Software.

Creating Partnerships with Customers Through Service

Read Profile

More videos with Zajac & Boel