Best Practices

JayDee AgTech: Key Metrics

In this video sponsored by IRON Solutions, Duane Smith and Boyd Hofman of the 2011 Dealership of the Year award-winner JayDee AgTech discuss the key metrics they look at when trying to measure success and move their company forward.
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JayDee AgTech: Customer Service

In this video sponsored by IRON Solutions, Duane Smith and Boyd Hofman of the 2011 Dealership of the Year award-winner JayDee AgTech discuss their company's approach to customer service and the integral role it plays in their success.
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2011 Dealership of the Year

JayDee AgTech Swift Current, Saskatchewan

In the middle of planting season, a farmer in Saskatchewan experienced a catastrophic failure on his four-wheel-drive tractor. He called his dealer and, racing against the clock, learned that the dealership's loaners were already being used. The dealership's regional sales manager had to find another way to fix the situation quickly. With no time to meet with his bosses, he purchased a used tractor for $250,000 and shipped it to the customer's farm so he wouldn't lose a day.
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Janson Equipment Co. Reese, Mich.

Tom Janson has been selling farm equipment for the dealership founded by his grandfather for more than 30 years. After a 6-year sabbatical, his cousin, Steve Janson, came back into the business in 1993. As much as the farm machinery business has changed during the last decade alone, the influence their grandfather and fathers have had on the way they do business is obvious.
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