Dealership minds

Dealership Minds 2016 Video Series: Kern Machinery

January 25, 2016 | Posted in Best Practices

In the fourth of Farm Equipment’s every-other-year Dealership Minds series, six editors travelled to central California to experience first-hand how a successful dealership — Kern Machinery — operates in a market where agriculture can only be described as “diverse,” “intensive” and “rapidly changing.” It wasn’t that long ago when cotton, potatoes and hay dominated the landscape. Today, vegetables, fruit, grapes and nuts are taking over.

Dealership Minds 2014 Video

Vast Product Ranges Complicate Equipment Sales in the Northeast

February 9, 2014 | Posted in Best Practices

Brian Carpenter, President & General Manager of Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the market conditions for farm equipment in the northeast United States. The dealership carries a wide variety of products from manufacturers, providing different challenges for equipment salesmen.

Dealership Minds 2014 Video

Defining Core Values at a Farm Equipment Dealership

February 9, 2014 | Posted in Best Practices

Brian Carpenter, President & General Manager of Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about the core values of the dealership and how the past has shaped these values.

Dealership Minds 2014 Video

The History of Champlain Valley Equipment

February 9, 2014

Russ Carpenter, Founder & Partner at Champlain Valley Equipment (headquartered in Middlebury, Vt.), tracks the history of the company back to its roots in the '70s.

Dealership Minds 2014 Video

Your Most Valuable Assets Are Good Employees

February 9, 2014 | Posted in Best Practices

Russ Carpenter, Founder & Partner at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his feelings on the most valuable asset in a farm equipment dealership. The employees have built the dealership into what it is today.

Dealership Minds 2014 Video

In 43 Years in Business, Some Things Never Change

February 9, 2014 | Posted in Best Practices

To Russ Carpenter, Founder & Partner at Champlain Valley Equipment (headquartered in Middlebury, Vt.), the core of the dealership's success has been all of the people who have moved the company forward.

Dealership Minds 2014 Video

Translating Service Department Notes for Warranty Fulfillment

February 9, 2014 | Posted in Best Practices

In this video, Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his role of translating service department notes to ensure the greatest rate of fulfillment on warranties sent to manufacturers.

Dealership Minds 2014 Video

Negotiating on Manufacturer Warranties

February 9, 2014 | Posted in Best Practices

Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), explains the back-and-forth work he does with manufacturers' representatives to show the expenses related to doing specific service work.

Dealership Minds 2014 Video

More Stores, More Variables in Warranty Fulfillment

February 9, 2014 | Posted in Best Practices

As Champlain Valley Equipment has grown, Marcellus Cubit, has grown into his role as Centralized Warranty Clerk at the dealership. Originally hired to work at the parts counter, Cubit now manages warranty fulfillment for all 4 stores.

Dealership Minds 2014 Video

Cutting the Turnaround Time on Warranties

February 9, 2014 | Posted in Best Practices

Marcellus Cubit, Centralized Warranty Clerk at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his efforts to cut the time it takes to get paid by the manufacturer for warranty work. Cubit understands that someone has to absorb the costs of items under warranty and he takes it as his responsibility to prove the validity of his staff's warranty claims.

Articles Tagged with ''Dealership Minds''