About 30-40% of equipment sales for Kern Machinery come from shortline equipment. These shortline vendors are extremely important to Kern. Clayton Camp, president of Kern Machinery of Bakersfield, Calif., describes some of the challenges faced by the parts and service departments as they support these additional lines.
This interview is part of the Dealership Minds Video Series brought to you by Charter Software.
Lighting the Path Toward Excellence
Years with Organization: 31. Joined as store manager at Buttonwillow location after initially working in the family’s farming operation.
Role: “The most important thing is to represent the customers, employees and the owners, and doing what’s best for all on a daily basis. If you can explain something simply in a way that makes sense for the best interests of all three, you have a chance of success. If I can’t explain it in plain terms, maybe it’s not a good position.”