Years with Organization: 31. Joined as store manager at Buttonwillow location after initially working in the family’s farming operation.
Role: “The most important thing is to represent the customers, employees and the owners, and doing what’s best for all on a daily basis. If you can explain something simply in a way that makes sense for the best interests of all three, you have a chance of success. If I can’t explain it in plain terms, maybe it’s not a good position.”
PROFILE
Lighting the Path Toward Excellence
VIDEOS
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Insights on Customer Needs Come From Background in Agriculture |
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Busting Silos: Changes in Organizational Structure |
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Designing Management Meetings to Minimize Chaos |
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Two Things That'll Get You in Trouble as a Farm Equipment Dealer |
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Empowering Employees: Expecting Results and Inspecting Them |
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High-Use Customer Demands More of Dealer |
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Equipment to Serve a Diverse Customer Base |
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Optimizing the Labor Force on the Equipment with Service Advisor Remote |
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