Twice-monthly management meetings at each location of Kern Machinery minimize the chaos of the day-to-day operations of the dealership. Clayton Camp, president of Kern Machinery of Bakersfield, Calif., explains how those management meetings work and how they help ensure successful communication between the management team, staff and customers.
This interview is part of the Dealership Minds Video Series brought to you by Charter Software.
Lighting the Path Toward Excellence
Years with Organization: 31. Joined as store manager at Buttonwillow location after initially working in the family’s farming operation.
Role: “The most important thing is to represent the customers, employees and the owners, and doing what’s best for all on a daily basis. If you can explain something simply in a way that makes sense for the best interests of all three, you have a chance of success. If I can’t explain it in plain terms, maybe it’s not a good position.”