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Articles Tagged with ''Dealership Minds''

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Dealership Minds

Building a Customer-Focused Team

By Kim Schmidt posted on February 13, 2016 | Posted in Department Management
Santiago Alcantar wasn’t an expert on agriculture equipment when he joined Kern Machinery in 2013, but he was an expert when it came to customer service and retailing. Before joining the dealership as the parts manager for the Bakersfield and Lancaster stores, Alcantar worked as a manager for AT&T and Sears.
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Clay Camp
Dealership Minds

Coming Back to the Dealership

By Jaime Elftman posted on February 13, 2016 | Posted in Dealer Succession
For Clay Camp, son of Clayton Camp, president and co-owner of Kern Machinery, working in the family business at the farm equipment dealership was always the goal. After numerous summers spent helping out at the dealership while in high school, Clay knew he liked the atmosphere and always pictured himself returning to the dealership.
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Online Extras: February 2016 Issue

February 1, 2016

Web-exclusive content for this issue includes:

  • An inside look at how Kern Machinery thrives in California’s highly diverse and rapidly changing ag environment
  • Articles about dealerships finding success with shortline machinery

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Dealership Minds 2016: Kern Machinery

How to Encourage Preventative Maintenance

By Jaime Elftman posted on January 27, 2016 | Posted in Department Management
Preventative maintenance programs have helped Kern Machinery identify potential worn parts on equipment that may need attention. Don Zajac and James Boel, service managers for Kern Machinery in the San Joaquin Valley (California), explain how these programs are built and the value the customers see in them. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Specialty Equipment Poses Unique Challenges for the Service Department

By Jaime Elftman posted on January 27, 2016 | Posted in Niche Equipment Markets
Don Zajac and James Boel, service managers for Kern Machinery in the San Joaquin Valley (California), explain the range of challenges they face as service managers to get equipment fixed on an appropriate timeline, whether it's John Deere equipment or one of their shortlines. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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A&I Products

Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.

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Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
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At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
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