Home / Topics / Department Management

Department Management
Department Management RSS Feed RSS

The Coach Approach to Managing People

By Dave Kanicki posted on April 11, 2011 | Posted in Department Management
Managing people isn’t what it used to be — or shouldn’t be. For a whole range of reasons, traditional “task-oriented-only” approaches to management just aren’t as workable or productive as they may have been at one time — for either the employee or the manager.
Read More
Dealership Minds

Probing Questions Solves Parts Department Mysteries

By Mike Lessiter posted on February 7, 2011 | Posted in Department Management
An effective parts department, says Todd Lippens, can pinpoint a customer’s needs even when they’re too hurried to provide good information. “With cell phones today, farmers pick up and call immediately, even before thinking,” he says. At the Polo store, more than half of his store’s part transactions are handled by phone.
Read More

Top Articles

Current Issue

FE_JulyAugust-2026_BookWithPages_Curl_art.png

Farm Equipment

2026 Dealership of the Year, Messick’s Equipment, Mount Joy, Pa.

View More

Must Read Free Eguides

Download these helpful knowledge building tools

View More

Farm Equipment Videos

2025 Dealer Hall of Fame: Raymond P. Koenig

2025 Dealer Hall of Fame: Raymond P. Koenig

During the 2025 Dealership Minds Summit, we honored the recipients of the Dealer Hall of Fame award. Among the award winners was the late Raymond P. Koenig of Koenig Equipment. To receive the award and speak on his uncle's behalf, Aaron Koenig, CEO of Koenig Equipment shares a few words.

View More
Top Directory Listings
A&I-Consumer-Large.png

A&I Products

Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.

Yetter farm equipment since1930 01

Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Machinery Scope

Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
View More