Articles Tagged with ''service''

Dealership Minds

Putting Problem Solvers in Place

Pat McCrabb knows the manufacturers logos on the front of the dealership may bring farmers in the door, but it's the employees in the dealership that keeps them coming back.
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Ag Equipment Industry Help Wanted

Looking for help, talent to fill new position or simply need a few ideas for writing your own "precision farming help wanted" ad? Look here for the latest opportunities. Also, submit job openings for your company here.
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Dealership Minds

Building Solid Service Relationships with Customers

Building a solid service relationship with customers is an important part of the success of any dealership. Alan Byerly, Service Manager at the Washington, Iowa, location of Precision Equipment, explains his role in that success.
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To The Point: Changing the Game

After avoiding it for 9 years, last week I broke down and bought a new PC. During his sales pitch, the young man said something that got my attention. "If you need help setting it up or after you start running it, you can call our service people."? My only question to him was, "How much?"?
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2011 Dealership of the Year

JayDee AgTech Swift Current, Saskatchewan

In the middle of planting season, a farmer in Saskatchewan experienced a catastrophic failure on his four-wheel-drive tractor. He called his dealer and, racing against the clock, learned that the dealership's loaners were already being used. The dealership's regional sales manager had to find another way to fix the situation quickly. With no time to meet with his bosses, he purchased a used tractor for $250,000 and shipped it to the customer's farm so he wouldn't lose a day.
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Farm Equipment

2026 Dealership of the Year, Messick’s Equipment, Mount Joy, Pa.

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