Articles Tagged with ''service''

Kanicki
To the Point

The Right to Tinker

Early last year a heated debate was instigated by a gentleman who was frustrated by his inability to help his neighbor who was having service and repair issues with his new tractor (“The Next High-Tech Battle in Ag,” Farm Equipment E-Watch, Feb. 10, 2015).
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Ron Harmon exterior of Big Equipment
Sponsored Content: Success in Shortline Machinery

Selling Shortline Machinery to Generate Trade-Ins — A Symbiotic Relationship

Big Equipment in West Havre, Mont., has found the key to selling shortline machinery is being able to take trade-ins and provide personal service and support.
Big Equipment in West Havre, Mont., has found the key to selling shortline machinery is being able to take trade-ins and provide personal service and support.
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Winter Service Programs

The Best of Dealer Winter Service Promotions

Creative approaches to winter service promotions help these dealers earn their customers’ business all year long.
Staying steadily busy during the off-season with billable work is a universal challenge for dealers. One way to manage it is through winter service programs, in which customers are encouraged to bring in their farm equipment for off-season maintenance and inspections. This gives dealers work through the winter and helps customers get ready for spring.

Winter Service Gallery6 Tips from Manufacturers


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2015 Dealership of the Year Video Series: Ritchie Implement

Benefits of Living Close for 24/7 Service

Several members of the Ritchie family live in close proximity to the Cobb, Wis., location, of Ritchie Implement. In this video, Tony Ritchie, sales and management with Ritchie Implement (3-store dealer in Wis.), talks about the benefits of living so close and the ability to provide excellent customer service.
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George Russell
Technology for Profit

Monetizing ‘Dealership Wisdom’

What is the value of the knowledge, experience and analytical ability (or troubleshooting) that your dealership has developed in order to sell and support your customers? This ability, which has been developed over time and exists in the minds of you and your employees can rightfully be called dealership wisdom.


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