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2016 Dealership of the Year Video Series: Van Wall Equipment

What it Takes to Run an Effective Parts Department

July 18, 2016 | Posted in Best Practices, Department Management
Van Wall Equipment has a "whatever it takes" mentality when it comes to getting a customer up and running no matter what they are facing. Chad Bruns, corporate parts manager for Van Wall Equipment, talks about that mentality and how the parts department fits into the equation. Van Wall Equipment earned top honors in Farm Equipment's 2016 Dealership of the Year program.
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2016 Dealership of the Year Video Series: Van Wall Equipment

Monthly Management Meetings Bring the Team Together

July 18, 2016 | Posted in Best Practices, Operations & Finance, Department Management
The corporate management team at Van Wall Equipment gets together on a monthly basis to review each location’s performance. Each location — and each department within each store — is given a monthly budget. Each month the management team looks at how they did compared to the budget and compared the prior year. But as the dealership has grown, management has discovered that they need to look at more than just the numbers. Matt Van Houweling, business development manager for Van Wall, talks about those meetings. Van Wall Equipment earned top honors in Farm Equipment's 2016 Dealership of the Year program.
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2016 Dealership of the Year Video Series: Van Wall Equipment

Tips for Developing an Aftermarket Scorecard

July 18, 2016 | Posted in Best Practices, Department Management
Matt Van Houweling, business development manager for Van Wall Equipment, explains the origins of the dealership's aftermarket scorecard. Although the dealership had been doing okay financially in their aftermarket business, they hadn't focused much time or resources to the processes in place in the department. Van Wall Equipment earned top honors in Farm Equipment's 2016 Dealership of the Year program.
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2016 Dealership of the Year Video Series: Van Wall Equipment

Growing Future Dealership Leaders From Within

July 18, 2016 | Posted in Best Practices, Department Management
Mike Van Houweling, CFO of Van Wall Equipment, explains that in order to continue delivering the employee and customer experience necessary to be competitive in the future, the dealership needs to have strong leadership at all levels of the organization. The management team is growing much of those strong leaders from within the organization. Van Wall Equipment earned top honors in Farm Equipment's 2016 Dealership of the Year program.
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2016 Dealership of the Year Video Series: Van Wall Equipment

Dealership Coaching Styles: Servant Leadership

July 18, 2016 | Posted in Best Practices, Department Management
Don Van Houweling, owner/CEO of Van Wall Equipment, talks about the dealership's emphasis on servant leadership. Approaching management with a coaching mentality is something near and dear to Don, and it’s what comes naturally to him. Van Wall Equipment earned top honors in Farm Equipment's 2016 Dealership of the Year program.
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