The Dealership Minds video series is sponsored by Charter Software.

Years with Organization: 2.5. Prior to joining Kern Machinery as the parts manager at the Bakersfield and Lancaster, Calif., stores he worked as a manager at AT&T and Sears.

Role: As a parts manager, Santiago Alcantar says it’s his goal to make sure a customer walks out the door with everything they needed, if not more. 


Building a Customer-Focused Team

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Working with Vendors to Get Rushed Parts When Necessary

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Clayton Camp 01

Tips for Laying Out the Retail Space of a Dealership

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Organizing a Parts Warehouse

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