Items Tagged with 'parts department'



Investing in the Future with Dealership Upgrades

5 dealers share details on facility updates that benefit service techs, customers & are designed with future growth in mind
The success of a dealership is, in large part, due to its employees, and as dealers outgrow their facilities, these 5 are focused on building a better environment for their technicians to ensure continued growth.
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Creating an Onboarding Plan for New Employees

Onboarding should not be a 1-day event. Plan to dedicate several days to the initial orientation, as well as making a 30-60-90 day plan.
How do you handle onboarding at your locations? We are all looking for qualified employees. Some dealers are complaining about not being able to keep their people, yet how much effort are we putting into the onboarding process?
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WEDA Dealer Institute
Webinar Replay

Parts Department Processes to Help Increase Profits [Webinar]

In this webinar, Wayne Brozek of NAEDA’s Dealer Institute will discuss ways to increase gross margin percentage, discuss important measurements, benchmarks, and processes that should be followed daily, weekly, and monthly in the parts department to improve your business. [To view any of our webinar replays, you must be logged in with a free user account.]
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Department Management: Parts

Young’s Equipment Finds Depth in its Parts Department

Doug Pascoe, corporate parts manager for the Case IH dealership, says as the dealership has grown, adding a corporate level to the parts department was necessary. The dealership has put a large focus on recruiting young talent and training its rising stars in the parts department.
As the corporate parts manager, Doug Pascoe’s job — simply put — is to ensure the parts departments at Young’s Equipment’s 9 locations remain profitable. 

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Special Report

Parts Success is a '2-Way Street' with Manufacturers

Dealers & manufacturers need to work together to promote & take advantage of parts programs that can help improve margins.
If your strategy for selling parts is relying on walk-in traffic or the service department, you’re missing out on opportunities. “Dealers who are relying on walk-in traffic are the dealers who are complaining about their parts business.
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To the Point

Making Parts Sales Sexy

The parts department isn’t a particularly sexy department, so most dealers usually put their focus on the sales department. We haven’t been that way. Parts first is how we look at ourselves.” That’s what one dealer recently told me when I asked him what set his dealership apart. He went on to explain how the parts department is the first priority when it comes to training, showroom space and merchandising.
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