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Investing in the Future with Dealership Upgrades

5 dealers share details on facility updates that benefit service techs, customers & are designed with future growth in mind
By Maclaren Krueger posted on March 27, 2024 | Posted in Facilities
The success of a dealership is, in large part, due to its employees, and as dealers outgrow their facilities, these 5 are focused on building a better environment for their technicians to ensure continued growth.
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Online Extras: February 2023 Issue

February 9, 2023

Web-exclusive content for this issue includes:

  • Read more on Increasing Profit in the Parts Department:
  • Used Equipment Remarketing Roadmaps Podcast
  • Farm Equipment’s Best of the Web

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Creating an Onboarding Plan for New Employees

Onboarding should not be a 1-day event. Plan to dedicate several days to the initial orientation, as well as making a 30-60-90 day plan.
By Wayne Brozek posted on July 2, 2022 | Posted in Best Practices, Department Management
How do you handle onboarding at your locations? We are all looking for qualified employees. Some dealers are complaining about not being able to keep their people, yet how much effort are we putting into the onboarding process?
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WEDA Dealer Institute
Webinar Replay

Parts Department Processes to Help Increase Profits [Webinar]

June 16, 2022 | Posted in Best Practices, Operations & Finance, Department Management
In this webinar, Wayne Brozek of NAEDA’s Dealer Institute will discuss ways to increase gross margin percentage, discuss important measurements, benchmarks, and processes that should be followed daily, weekly, and monthly in the parts department to improve your business. [To view any of our webinar replays, you must be logged in with a free user account.]
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Department Management: Parts

Young’s Equipment Finds Depth in its Parts Department

Doug Pascoe, corporate parts manager for the Case IH dealership, says as the dealership has grown, adding a corporate level to the parts department was necessary. The dealership has put a large focus on recruiting young talent and training its rising stars in the parts department.
By Kim Schmidt posted on July 4, 2021 | Posted in Department Management
As the corporate parts manager, Doug Pascoe’s job — simply put — is to ensure the parts departments at Young’s Equipment’s 9 locations remain profitable. 


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