Wayne Brozek

Wayne Brozek

Wayne Brozek is a trainer with WEDA’s Dealer Institute. Prior to starting his own consulting business, Wayne trained dealers all over the globe on ways to improve both their parts and/or service operations.



Creating an Onboarding Plan for New Employees

Onboarding should not be a 1-day event. Plan to dedicate several days to the initial orientation, as well as making a 30-60-90 day plan.
How do you handle onboarding at your locations? We are all looking for qualified employees. Some dealers are complaining about not being able to keep their people, yet how much effort are we putting into the onboarding process?
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