Operations & Finance

Monitoring Service Productivity: Non-Applied Tech Time Is ‘Thrown-Out’ Inventory

In his general session presentation at the 2015 Dealership Minds Summit in Cincinnati in January, Birkey’s Farm Store President/CEO Mike Hedge also covered service productivity issues and the high cost of unapplied labor most farm equipment dealerships experience. And he encouraged dealers to start looking at service techs through a lens of inventory units.
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Dr. Jim Weber
Business of Selling

Leading from the Front

While previous articles have addressed dominating a market, initiating a strategy and executing with speed, all using the precepts of Sun Tzu’s “The Art of War,” this column will use the same source to identify the leadership attributes necessary to win a protracted war of attrition.


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George Russell
Technology for Profit

Monetizing ‘Dealership Wisdom’

What is the value of the knowledge, experience and analytical ability (or troubleshooting) that your dealership has developed in order to sell and support your customers? This ability, which has been developed over time and exists in the minds of you and your employees can rightfully be called dealership wisdom.


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Lease Agreement

Helping Customers Choose the Right Lease

Knowledge of the different types of leases will help dealers offer farmers the one that best suits their needs.

During my nearly 30 years in the equipment finance industry, I have witnessed several financial cycles that have impacted the agriculture equipment market. These ranged from the 1980s, when farm foreclosures and consolidation of equipment dealers and manufacturers marked a low point in U.S. agriculture, to the 2000s where we have seen explosive growth in both size and scope of farming operations and dealer groups.


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Mike Hedge web

How Leverage & Inventory Turnover Keep the Balance Sheet in Order

This executive shares his approach to teaching employees throughout the dealership the importance of leverage and turnover, the guard rails for keeping the balance sheet — and dealership — on track.
Financial metrics don’t drive our business, but they are a set of guardrails to keep us from running our business off the cliff. And in a cyclical business, when the business goes up and down, it’s easy for those ratios and metrics to get out of kilter.
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Dr. Jim Weber
Business of Selling

Leading from the Front

While previous articles have addressed dominating a market, initiating a strategy and executing with speed, all using the precepts of Sun Tzu’s “The Art of War,” this column will use the same source to identify the leadership attributes necessary to win a protracted war of attrition.
Read More

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2026 Dealership of the Year, Messick’s Equipment, Mount Joy, Pa.

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