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From the Desk of Dave Kanicki

'Too Busy' to Be Recognized for Accomplishments

By Dave Kanicki posted on April 4, 2011 | Posted in Best Practices
Following up with our Dealership of the Year nominations last week, I had the opportunity to speak with a couple of dozen dealers. The good news is that nearly every dealer I talked with is busy. The bad news is nearly every one of those dealers is too busy.
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Planning for Profits

Benchmark Your Service Personnel Costs

By George Keen and George Russell posted on March 10, 2011 | Posted in Best Practices
The single biggest personnel cost in a farm equipment dealership is in the service department. Of course, most dealerships will have more personnel in service than other departments. But if this cost is more than 20% of your service revenues, you need to closely examine it to determine if some things are out of line.
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Dealership Minds

It Takes the ‘Right Stuff'

February 8, 2011 | Posted in Best Practices
Mike Carley says one of the keys to the success at the Gibson City Birkey’s Farm Store is having the right people in place in key positions. But what makes those people the right people?
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Dealership Minds

Delegating — But Staying Involved

February 8, 2011 | Posted in Best Practices
While Mike Carley is comfortable delegating day-to-day decisions to his key managers, he also realizes that at the end of the day, he holds ultimate responsibility for the store’s performance. He needs to stay involved.
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