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Lessiter

To The Point: Make Room for Creative Destruction

By Mike Lessiter posted on July 15, 2017 | Posted in Best Practices, Manufacturer & Dealer Issues, Manufacturer News
Reflecting on the Dealership of the Year Alumni Group, and the manufacturer rankings, it’s clear that best in industry achievements don’t happen by accident. Rather, they get into the conversation of “best” through a refusal to be mediocre, or “good enough to get by.” One can argue a company can’t get there unless it first engages in honest self-reflection, with a well-polished mirror.
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Lessiter
From the Desk of Mike Lessiter

Make Room for Creative Destruction

By Mike Lessiter posted on July 3, 2017 | Posted in Best Practices, Manufacturer & Dealer Issues, Manufacturer News
Reflecting on the Dealership of the Year Alumni Group, and the manufacturer rankings, it’s clear that best in industry achievements don’t happen by accident. Rather, they get into the conversation of “best” through a refusal to be mediocre, or “good enough to get by.” One can argue a company can’t get there unless it first engages in honest self-reflection, with a well-polished mirror.
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Lessiter

And Now for the Good News…

You’ve seen the stats — dissatisfied customers will tell 8-10 people all about their pain, while positive experiences are shared only with 2-3 others.
By Mike Lessiter posted on October 17, 2016
OK, as a bonus for enduring my rant, I promised you a good customer service story. Gonna give credit where it’s due.
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Lessiter
From the Desk of Mike Lessiter

Showing Off the ‘People’ Side of the Farm Equipment Business

By Mike Lessiter posted on August 1, 2016 | Posted in Best Practices
With Lessiter Media’s 35th anniversary celebration next week (we’re taking our staff and their spouses out for an overnight stay in the city), our team has been working on some special things here to commemorate the milestone. They’ve been chronicling memories, philosophies and visions from that tough start-up by my parents (Frank and Pam) in 1981, and how they got through that daunting first decade during a horrendous ag economy.
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Lessiter Media, Great Plains Mfg. Unveil ‘Shipping Out' Video Series

June 28, 2010
Lessiter Media., the publishers of Farm Equipment, No-Till Farmer and Rural Lifestyle Dealer, has launched a new 18-week video/blog series, entitled “Shipping Out.” The series, which is sponsored by Great Plains Manufacturing, Salina, Kan., chronicles Frank Lessiter’s journey on a Mississippi River grain barge carrying $5.4 million in cargo.
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Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.

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