Items Tagged with 'employee training'

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Hutson Successfully Plans & Executes First Field Day

The day of the big event was Aug. 15 and with only a 35% chance of rain and a high of 89 degrees Fahrenheit, the stage was set. An estimated 225 farmers were in attendance from all over. Hutson covers 58 counties in its fully contiguous AOR, encompassing southern Indiana, western Kentucky, southern Illinois and parts of Tennessee. A bus hauled nearly 40 farmers from the northern locations. The event kicked off right on time at 3:00 p.m. and groups rotated via hayride pulled by, you guessed it, John Deere tractors.
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If It’s Everyone’s Job, It’s No One’s Job

A recent <em>Rural Lifestyle Dealer</em> poll hints that dealers may be failing when it comes to the critical first moments of customer service.
A recent poll Rural Lifestyle Dealer ran addressed the topic of greeting customers and, while there was a clear-cut winner, it actually raised more questions than answers for me.
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Special Report: After the Ink Dries

Plan Early, But Have Patience

While Champlain Valley Equipment doesn’t have a script for acquiring another dealership, planning early and addressing challenges as they appear has led to six smooth dealership transitions for the company.
While Champlain Valley Equipment doesn’t have a script for acquiring another dealership, planning early and addressing challenges as they appear has led to six smooth dealership transitions for the company.
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