employee training

Butler Finds Strength in Leadership Development

Dusty Schulz, executive director of regional operations, shares the AGCO dealership’s unique & proven approach to investing in people

By Jen Bradley posted on March 25, 2025 | Posted in Best Practices, Dealer Succession

At Butler Machinery, leadership development isn’t just a buzzword or a chapter of a handbook — it's a true investment the company has made in its people and success.

To the Point

Don’t Walk Past the Problem, Address It Now

By Kim Schmidt posted on November 13, 2024 | Posted in Best Practices, Department Management

When asked about the origin of his leadership style, the late Gulf War General Norman Schwarzkopf answered, “I never walk past a problem. I never see something going wrong and forget about it. I always stop and confront it right there.”

Ask the Expert

Growing Bench Strength Part 3: Setting Up Your New Sales Rep for Success

By Casey Seymour posted on April 16, 2021

Unless the sales rep hired is a seasoned veteran and has covered that same area for years, they will not know the established customer base, the conquest accounts and what relationships need to be built or repaired.

Poll

Management Training Programs

January 18, 2021 | Posted in Department Management

Does your dealership have an internal training or mentorship program to prepare future department managers?

Hutson Successfully Plans & Executes First Field Day

September 6, 2018

The day of the big event was Aug. 15 and with only a 35% chance of rain and a high of 89 degrees Fahrenheit, the stage was set. An estimated 225 farmers were in attendance from all over. Hutson covers 58 counties in its fully contiguous AOR, encompassing southern Indiana, western Kentucky, southern Illinois and parts of Tennessee. A bus hauled nearly 40 farmers from the northern locations. The event kicked off right on time at 3:00 p.m. and groups rotated via hayride pulled by, you guessed it, John Deere tractors.

People & Profits

Empower Employees with Critical Thinking

By George Russell posted on July 12, 2018 | Posted in Best Practices, Department Management

How much of what we “know” is really true? How much is based on facts? Or is it just what we have always thought? Take the simple task of crossing the street.

People & Profits

Empower Employees with Critical Thinking

By George Russell posted on July 12, 2018 | Posted in Best Practices, Department Management

How much of what we “know” is really true? How much is based on facts? Or is it just what we have always thought? Take the simple task of crossing the street.

If It’s Everyone’s Job, It’s No One’s Job

A recent Rural Lifestyle Dealer poll hints that dealers may be failing when it comes to the critical first moments of customer service.

By Michael Ellis posted on September 18, 2017 | Posted in Best Practices

A recent poll Rural Lifestyle Dealer ran addressed the topic of greeting customers and, while there was a clear-cut winner, it actually raised more questions than answers for me.

People & Profits

Challenge Directly & Show You Care Personally

By George Russell and Erik Thompson posted on June 10, 2017 | Posted in Best Practices, Department Management

“Be brutally honest.” That was the advice a dealer-principal shared at a recent best practice group that I lead. This insight got the group talking about how best to achieve good results from employees, colleagues, vendors, etc.

People & Profits: Challenge Directly & Show You Care Personally

By George Russell and Erik Thompson posted on June 10, 2017 | Posted in Best Practices, Department Management

“Be brutally honest.” That was the advice a dealer-principal shared at a recent best practice group that I lead. This insight got the group talking about how best to achieve good results from employees, colleagues, vendors, etc.

Items Tagged with 'employee training'

ARTICLES

Butler Finds Strength in Leadership Development

Don’t Walk Past the Problem, Address It Now

Growing Bench Strength Part 3: Setting Up Your New Sales Rep for Success

Management Training Programs

Hutson Successfully Plans & Executes First Field Day

Empower Employees with Critical Thinking

Empower Employees with Critical Thinking

If It’s Everyone’s Job, It’s No One’s Job

Challenge Directly & Show You Care Personally

People & Profits: Challenge Directly & Show You Care Personally

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