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Articles by Jaime Elftman

Dealership Minds 2016: Kern Machinery

Department Management: Getting Out of the Rut of Micromanagement

By Jaime Elftman posted on January 27, 2016 | Posted in Department Management
Finding and hiring the right people is a key part of department management. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., explains that the dealership has gotten out of the rut of micromanagement by hiring the right people, providing them with the tools to get the job done and "getting out of the way," of those motivated employees. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Business Management Software Brings New Efficiencies to Parts and Service

By Jaime Elftman posted on January 27, 2016 | Posted in Operations & Finance
In the last several years, Kern Machinery transitioned to Charter Software's ASPEN dealership management system. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., explains how the capabilities introduced with the move to ASPEN have brought new efficiencies to the parts and service department and have enhanced the team's effectiveness and mobility. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

Delivering Parts and Service When and Where Customers Need It

By Jaime Elftman posted on January 27, 2016 | Posted in Best Practices
A primary goal of Kern Machinery is to make the growers they serve more profitable, more efficient and make their lives easier. Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., talks about how the dealership achieves that goal through proper management and efforts like parts transfers between locations. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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Dealership Minds 2016: Kern Machinery

How the John Deere Ag Tech Program Works

By Jaime Elftman posted on January 27, 2016 | Posted in Department Management
Charlie Moe, corporate aftermarket manager with Kern Machinery of Bakersfield, Calif., talks about how the John Deere Ag Tech Program convinced him to invest some time in seeking out opportunities go out to area high schools to speak to juniors and seniors about careers in the ag industry. The 54-part 2016 Farm Equipment Dealership Minds video series is sponsored by Charter Software.
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