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Department Management: Parts

Young’s Equipment Finds Depth in its Parts Department

Doug Pascoe, corporate parts manager for the Case IH dealership, says as the dealership has grown, adding a corporate level to the parts department was necessary. The dealership has put a large focus on recruiting young talent and training its rising stars in the parts department.
By Kim Schmidt posted on July 4, 2021 | Posted in Department Management
As the corporate parts manager, Doug Pascoe’s job — simply put — is to ensure the parts departments at Young’s Equipment’s 9 locations remain profitable. 


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Business Technology Special Report

Finding the Parts Inventory System That’s Right for You

Shoppa’s Farm Supply’s Aftermarket Manager and Parts Inventory Managers break down how they chose their current system and recommend how other dealers make the decision.
By Ben Thorpe posted on May 27, 2021 | Posted in Best Practices, Department Management
Technology in the parts department plays an integral role in the efficiency of a dealership’s aftermarket services. Considering how crucial the ability to quickly and easily understand parts inventory is, the search for the right parts inventory system can be daunting.
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Benchmarking Dealers’ Employee Development

The Western Equipment Dealers Assn. surveyed farm equipment dealers to gauge where the biggest needs for training and development for future leaders lie.
By Kim Schmidt posted on March 23, 2021 | Posted in Data & Forecasts, Department Management

Workforce development has become an increasingly important topic for the farm equipment industry in recent years. While a lot of attention has been given to the challenge of finding and retaining qualified service technicians, the workforce development issue is much larger than that.


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Communicating & Measuring for Success in Service

Anne Blotz, service manager at Ritchie Implement, breaks down how she keeps her department on track and the metrics they use to optimize productivity.
By Ben Thorpe posted on March 23, 2021 | Posted in Best Practices, Department Management

In Cobb., Wis., Anne Blotz, service manager, walks through the service department at Ritchie Implement, a 4-store Case IH and Claas dealer in southwest Wisconsin and Farm Equipment’s 2015 Dealership of the Year. 


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Ask the Expert

Growing Sales Bench Strength Part 1: Finding Young Talent

By Casey Seymour posted on March 7, 2021 | Posted in Best Practices, Department Management

The hardest part of any sales manager or sales lead’s job is dealing with salespeople. Typically, salespeople are hard to keep between the ditches.


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Executive Q&A

Daryl Shelton Talks Culture, Transparency & Development

As the new executive vice president of RDO Equipment Co.’s Agriculture Division, Daryl Shelton will focus growth on reducing customer stress through precision and aftermarket strategies.
By Kim Schmidt posted on March 5, 2021 | Posted in Best Practices, Operations & Finance, Department Management

In a year that brought new challenges and unknowns as dealers figured out how to adjust business amid the COVID-19 pandemic, John Deere dealer RDO Equipment Co. was thrown another blow when two members of the Agriculture Division’s leadership — Vice President of Sales Mark Kreps and Vice President of Midwest Agriculture Steve Connelly — were killed in a car crash in August. 


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Special Report

How Dealers Can Use ROI to Sell More than Farm Equipment

To successfully sell customers on ROI, determine the numbers that are important to them — hours saved, fuel savings, yield increases — and go from there.
By Kim Schmidt | Posted in Best Practices, Department Management, Dealership Marketing
With each new product launch and update, farm equipment is becoming more sophisticated. As the equipment you’re selling becomes more complex, so does your approach to selling it.
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Farm Equipment Videos

Precision Specialist Comes to the Rescue on First Day of Planting

Precision Specialist Comes to the Rescue on First Day of Planting

Go behind the scenes with Leo Johnson and his son, Patrick, as they plant corn into strips for the first time on their 1,000-acre farm in Clinton, Wis. Jason Pennycook, precision specialist for 9-store Case IH dealer Johnson Tractor, comes to the rescue with remote support when Patrick runs into a problem with the planter in the field.

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Finance Scope

Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.
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