In this video, Adam Fennig explains how they took a working ambulance and converted it to a service truck. "When we are out on the road working on planters and toolbars on cover crop seeders, we need a lot of parts and a lot of tools. An ambulance is a very cost-effective way to get a service truck without having to to break the bank," he says. 

Whether your precision team consists of 2 people or 20, a commitment to excellent customer service, a solid training program and measurable expense benchmarks will put your precision department on a path to profitability. 

It could be said that the service department is the lifeblood of the dealership. Yet, the service department often presents the most challenges for dealers.

“We sell tractors. We fix them. We collect the money.”
This was the insight I received from a seasoned iron peddler upon my first visit to an equipment dealership more than 20 years ago. Simple and action-oriented, his statement summed up the fundamentals of equipment distribution.

Chris Werner views how the BCP Equipment Dealership Network, which includes BCP Equipment, Sunset Kubota, Valley Kubota and Cache Equipment, operates as an upside-down triangle.

Rapid changes create both risk and opportunity. Your dealership is impacted by big changes in technology, the workforce and higher expectations of your customers, employees and suppliers.