Department Management

Dr. Jim Weber

Business of Selling: Initiating Winning Strategy

As Sun Tzu wrote over 2,000 years ago, “Now an army may be likened to water, for just as flowing water avoids the heights and hastens to the lowlands, so an army avoids strength and strikes weakness.” Dealers interested in capturing a market would be wise to heed those words and to attack a competitor’s weaknesses by capitalizing on their own strengths while simultaneously overcoming their own weaknesses.
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George Russell

Technology for Profit: Automating the Service Department of the Future

Service is without a doubt the most expensive department to operate. It occupies the most space in the dealership so it has the highest occupancy costs (heat, light, power, rent/amortization, etc.); it also employs the most people, and has the highest operating costs. This is particularly true when you include the costs associated with field service vehicles, special diagnostic tools and consumables used in repairs.
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huron 1
Dealer Profile

Focus on Parts & Service Provides Blueprint for Success

After 50 years, vision remains true to founder’s principles at Huron Tractor.
When Jack VanBussel opened Huron Tractor in 1961 in Exeter, Ontario, he didn’t plan to fail but he understood the importance of a backup plan. So, the original building was designed as an automobile service station. If his dream didn’t turn out the way he expected, VanBussel reasoned he could always pump gas.
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