Articles Tagged with ''customer''

Dealership Minds

The Numbers Guy Preps Parts

Whether he's wading through thousands of old parts from the acquisition of a 50 year old dealership or is knee deep in issues that come with a manufacturers new parts ordering system, Ben Hamilton brings a calm presence to the role of parts manager at the Derby, Vt., location of Champlain Valley Equipment.
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Dealership Minds

Embracing Technology for Efficiency

It's no secret that when a Champlain Valley Equipment customer needs a part, they need it now, and the dealership makes every effort to get that part out to them as soon as possible. For Tim Curtis, parts manager at the St. Albans, Vt., location, the most powerful and efficient communication tool to facilitate getting that part out is his smartphone.
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How to Sell: Strip-Till Equipment

Strip-till is a niche and often complex farming practice, compared to no-till and more conventional methods. It takes patience, precision and a willingness by farmers to invest time and energy into developing nutrient-rich zones in their fields, which can lead to higher yields and lower input costs. In order to successfully sell customers on the value of strip-till, farm equipment dealers often need more than a smooth sales pitch to close a deal.


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