Customer

Wider World of Business

Why Dignity is the Key to Customer Service

August 20, 2012 | Posted in Department Management

Source: Tom Rieger, National Business Innovations, OPEN Forum

For the last several decades customer service has cycled through an evolution of different metrics, all focused on measuring if the customer is happy. It started with satisfaction, then moved to loyalty, engagement, customer value, back to loyalty, then the recommend question, and even level of effort.

Brokaw Supply's 'Full Field Solution' for Precision Ag Customers

August 15, 2012 | Posted in Precision Ag Sales & Service

Pete Youngblut, precision ag specialist with Brokaw Supply in Fort Dodge, Iowa, talks about Brokaw's full field solution for precision ag customers.

Agventure Names New Product And Technology Manager

August 15, 2012 | Posted in Manufacturer News

Source: AgVenture news release

Seed product business professional and agronomist Louis Sutton has joined AgVenture, Inc. (AVI) of Kentland, Indiana, and will serve the nationwide network of independently owned and operated Regional Seed Companies (RSCs) as Product and Technology Manager.

Problem Solving 'On The Fly' in Precision Ag

August 15, 2012 | Posted in Department Management

Pete Youngblut, precision ag specialist with Brokaw Supply in Fort Dodge, Iowa, talks about the importance of employees taking each day as it comes and dealing with customer problems on the fly. Rigid daily routines are not part of the experience of most precision farming specialists.

Central Sales Inc. Finishes Renovation

August 13, 2012 | Posted in Facilities

Source: Keith Norman, The Jamestown Sun

Massey Ferguson red dominates the color scheme of the newly remodeled Central Sales Inc. operation south of Jamestown. It is a color scheme that has been years in the making.

Does your dealership generally find that an election year will cause farm customers to hold off on additional equipment purchases until the final results are known?

August 6, 2012 | Posted in Best Practices

Does your dealership generally find that an election year will cause farm customers to hold off on additional equipment purchases until the final results are known?

Wider World of Business

Strengthen Customer Relationships to Boost Sales

July 6, 2012 | Posted in Department Management

Source: Rick Reynolds, Harvard Business Review

Strengthening your relationship with your existing customer base is one of the best ways to increase sales. Your company's account management and operating teams play critical roles in making this happen. If they're not performing at their peak, the door opens for competitors to step in.

Wider World of Business

Streamline Your Business With The Right CRM

June 25, 2012 | Posted in Department Management

Source: James Daugherty, SmallBizBee.com

Now more than ever, having a good Customer Relationship Management (CRM) system is crucial for running a business. We live in the social age; one in which customer praise and complaints can be easily spread to thousands if not millions of followers across the world on social sites like Twitter and Facebook.

Wider World of Business

Tap Into Your Employees' Hidden Talents

June 11, 2012 | Posted in Operations & Finance

Source: Julie Rains, Senior Writer, Wise Bread

Even if your organization seems stagnant and your brainstorming sessions routinely exchange new, dull ideas for old, lifeless ones, there's hope. Great ideas can be gotten from your current roster of employees. You just need to know where to look, and how to ask. Here are four places you might not have considered yet.

AGCO Parts Expands Kansas City Facility to Keep Customers in the Field

April 20, 2012 | Posted in Facilities

AGCO, Your Agriculture Company (NYSE: AGCO), a worldwide manufacturer and distributor of agricultural equipment, announces the expansion of its current Kansas City, Mo., AGCO Parts facility to a full-service parts distribution center (PDC). The facility, located in Independence, Mo., covers 900,000 square feet and now includes $100 million of parts inventory, an increase of nearly 40 percent.

Articles Tagged with ''customer''

Why Dignity is the Key to Customer Service

Brokaw Supply's 'Full Field Solution' for Precision Ag Customers

Agventure Names New Product And Technology Manager

Problem Solving 'On The Fly' in Precision Ag

Central Sales Inc. Finishes Renovation

Does your dealership generally find that an election year will cause farm customers to hold off on additional equipment purchases until the final results are known?

Strengthen Customer Relationships to Boost Sales

Streamline Your Business With The Right CRM

Tap Into Your Employees' Hidden Talents

AGCO Parts Expands Kansas City Facility to Keep Customers in the Field

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