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Articles Tagged with ''customer''

Monsanto Subsidiary Hacked

May 27, 2014 | Posted in Manufacturer News
Precision Planting, a wholly owned subsidiary of Monsanto, recently began notifying an undisclosed number of customers and employees that their personal information may have been exposed when its systems were hacked.
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From the Desk of Dave Kanicki

Perspectives on Succession Planning

By Dave Kanicki posted on May 22, 2014 | Posted in Dealer Succession
We just finished up our special report for the June issue of Farm Equipment, and I have to say that it was one of the more enjoyable projects I've participated in for some time because it gave me a glimpse into the future of the farm equipment business.
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Dealership Minds 2014 Video

Enhancements to Customer Care Program

February 9, 2014 | Posted in Best Practices
Jason Bessette, Partner & General Manager of the St. Albans Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his focus on the importance of keeping customers happy through a high level of professionalism in the service department.
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Dealership Minds 2014 Video

Putting Importance on Every Part Sold at the Dealership

February 9, 2014 | Posted in Best Practices
Whether hunting down a 10 cent clip or a $10,000 engine, the parts team at the Middlebury, Vt., location of Champlain Valley Equipment, puts a high level of importance on getting it right for the customer. Jeff Randall, Senior Parts Manager at the Middlebury Store, explains how and why he has instilled this belief in his team.
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Dealership Minds 2014 Video

Being Available to Customers

February 9, 2014 | Posted in Best Practices
Aaron Keeler, Service Manager at the St. Albans, Vt., location of Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about the importance of being available to customers. Keeler takes calls regularly on the equipment in the shop.
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Farm Equipment Videos

Precision Specialist Comes to the Rescue on First Day of Planting

Precision Specialist Comes to the Rescue on First Day of Planting

Go behind the scenes with Leo Johnson and his son, Patrick, as they plant corn into strips for the first time on their 1,000-acre farm in Clinton, Wis. Jason Pennycook, precision specialist for 9-store Case IH dealer Johnson Tractor, comes to the rescue with remote support when Patrick runs into a problem with the planter in the field.

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Top Directory Listings

Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
MonTag

Montag Mfg

Montag is the industry’s innovative leader for precise, accurate metering of fertilizer, seed and other nutrients. The Montag system has become the standard for deep banding of fertilizer. Montag is also pioneering the technology for cover crop seed application. The new Cover Crop+ is able to meter the smallest seed, and can be mounted to tillage implements, combines, plus Hagie sprayers and detasselers.

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Finance Scope

Finance Scope is able to provide the best financing opportunities for equipment dealers and customers through a diverse mix of lending companies under one single platform. Our large group of lenders, allows for competitive rates regardless of credit scores. Additionally, dealers and customers have access to the industry’s best expertise surrounding finance and lease structures, for all purposes, within the agricultural and construction industries. We provide all of this into one online platform to provide our customers with the best available tailored finance solution for their equipment.
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