Dealership Minds Video Series:
Jeff Randall, Senior Parts Manager of the Middlebury Store
Whether hunting down a 10 cent clip or a $10,000 engine, the parts team at the Middlebury, Vt., location of Champlain Valley Equipment, puts a high level of importance on getting it right for the customer. Jeff Randall, Senior Parts Manager at the Middlebury Store, explains how and why he has instilled this belief in his team.
To read more about Randall's role in the success of Champlain Valley Equipment, click here: Parts Management: Keeping Others Running
HLA Attachments, Tubeline, Horst Wagons, MK Martin and HLA Snow are the sponsors of the 2014 Dealership Minds Video Series.