Whether hunting down a 10 cent clip or a $10,000 engine, the parts team at the Middlebury, Vt., location of Champlain Valley Equipment, puts a high level of importance on getting it right for the customer. Jeff Randall, Senior Parts Manager at the Middlebury Store, explains how and why he has instilled this belief in his team.
Jeff Randall, Senior Parts Manager, Middlebury Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares the management philosophy he has taken to when leading his parts department.
Jeff Randall, Senior Parts Manager, Middlebury Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares several anecdotes about keeping customers happy.
Jeff Randall, Senior Parts Manager, Middlebury Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), shares his thoughts on why it's important to make customers feel at home in your dealership.
Parts inventory management presents a variety of challenges. It becomes especially tough as a dealership increases the number of different lines they carry. Jeff Randall, Senior Parts Manager, Middlebury Store at Champlain Valley Equipment (headquartered in Middlebury, Vt.), talks about his efforts to manage the location's parts inventory.
In this episode of On the Record, brought to you by Associated Equipment Distributors, Jason Webster, commercial agronomist with PTI Farm, breaks the results of PTI Farm’s 2024 HIgh Speed Planting Corn Study.
Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
GROW.MORE.PRECISELY. We are dedicated to creating innovative agricultural practices that help growers boost crop production and improve sustainability. With cutting-edge hardware, powerful software and truly unbeatable support, we take pride in creating and delivering solutions that empower farmers around the world.