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Dealership Minds

Customer Communication Key to Success in Parts

Juggling multiple responsibilities to put problem-solving skills to the test
By Laura Barrera posted on October 3, 2024 | Posted in Best Practices
Amber Soper’s official title may be parts lead for Vanderloop Equipment’s (VE) store in Lena, Wis., but if you ask her what her job is, it’s simple: to “make the customer happy.”
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Dealership of the Year | Small Operation

Slow & Steady Approach Yields Growth

Eis Implement’s long-term focus on absorption results in 25% year-over-year improvement
By Kim Schmidt posted on July 1, 2024 | Posted in Best Practices, Operations & Finance
There’s a Chinese proverb that roughly translates to “You can only keep wealth in the family for 3 generations.” Cousins Chris and Jon Eis, third generation owners of single-store John Deere dealer Eis Implement, aim to prove the Chinese wrong.
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Understanding Employee Emotion to Create a Customer-Centric Parts Department

Machinery Advisors Consortium Founding Member Bill Hoeg breaks down how measuring emotion in your parts departments can help improve employee mindset.
By Ben Thorpe posted on March 3, 2023 | Posted in Best Practices, Department Management
The current dynamic environment of the ag equipment industry can directly impact your employees’ happiness, productivity and how they feel they are being treated by management.
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Farm Equipment

2026 Dealership of the Year, Messick’s Equipment, Mount Joy, Pa.

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A&I Products

Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.

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Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
Machinery Scope

Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
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