Items Tagged with 'customer experience'

ARTICLES

Hutson Launches New Dealership Website

Hutson, a 13 store John Deere dealership, recently launched their newly designed website that delivers a better customer experience, more leads and higher quality content. Built on technology developed at Facebook, the site delivers cutting edge technology, speed and best practices.
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June CM article

Titan Machinery’s Tips for Owning Your Customers’ Experience

Using customer data from a variety of sources can help dealerships not only improve their customer relationships, but also growing that relationship to provide even more service.
Jeff Bowman, Titan Machinery’s chief experience officer, explains how using customer data from a variety of sources can help dealerships not only improve their customer relationships, but also growing that relationship to provide even more service.
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WEDA Dealer Institute

6 Ways to Guarantee Customer Loyalty [Webinar]

What kind of power does your dealership have over your customers? Is your dealership building loyalty that makes your business indispensable to customers, creates life-long relationships and makes price irrelevant? Presented by Jim Facente, a trainer for WEDA’s Dealer Institute, this webinar highlights 6 key factors that will make your dealership indispensable to your customers. [To view any of our webinar replays, you must be logged in with a free user account.]
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WEDA Dealer Institute

[Webinar] Make a Customer, Not a Sale: A New Way to Look at Customer Experience

During this webinar, WEDA Dealer Institute trainer Jim Facente gives dealer principals and department managers a new way to look at what they do, how they do it and, more importantly, why they do it. This FREE webinar is brought to you by the WEDA Dealer Institute. [To view any of our webinar replays, you must be logged in with a free user account.]
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