Libby Wawzenek

Creating A High Performance Dealership -- Part 3

Parts Department Central to Your Dealership’s Success

Bob Clements encourages dealers to prioritize breadth of inventory over depth to increase profits, decrease dollars spent on stocking parts.

By Libby Wawzenek posted on April 4, 2023 | Posted in Dealership Marketing

While all aspects of a dealership are crucial to its success, one area impacts each of the others more significantly, according to Bob Clements.

Creating a High Performance Dealership – Part 2

Clearly Defined Processes Ensure a Smoothly Running Service Department

Repeatability paves the way for quicker turnaround time and increased profitability.

By Libby Wawzenek posted on March 2, 2023 | Posted in Best Practices, Department Management

A successful dealership involves multiple departments moving seamlessly in tandem, but Bob Clements believes one of those departments carries a bit more weight than the rest.

Creating a High Performance Dealership – Part 1

Straightforward Process Leads to Sales Success

Bob Clements advises salespeople to rely on information gathering to increase the likelihood of closing the deal.

By Libby Wawzenek posted on February 2, 2023 | Posted in Department Management

When working with dealerships to improve their sales numbers, Bob Clements notices the same problem cropping up time and time again.

Team Up with Local Colleges to Boost Recruitment

Birkey’s Farm Store Recruiting Specialist Travis McClure liaises with area FFA, vocational instructors to find highly qualified student workers.

By Libby Wawzenek posted on October 2, 2022 | Posted in Department Management

Travis McClure has discovered that not only does it benefit his company to partner with local colleges, but it benefits the colleges as well.

Successful Recruitment Relies on Local Involvement, Self-Promotion

Recruiter Richard Dugan recommends focusing recruitment efforts on underemployed individuals to fill vacancies

By Libby Wawzenek posted on October 2, 2022 | Posted in Department Management

Richard Dugan knows it’s a difficult time to hire new workers.

Connections with Younger Students Contribute to RDO’s Successful Recruitment Efforts

Recruiting program manager Andy Luikens suggests reaching out to local high schools, middle schools and elementary schools.

By Libby Wawzenek posted on October 1, 2022 | Posted in Best Practices

It’s not unusual for dealerships to partner with local colleges as a way to train and recruit new technicians to their service department.

Precision Farming Dealer Summit 2022 Recap

Shared Values & Vision are Vital to Maintaining Employee Engagement

Consultant and former dealer Tim Norris emphasizes the importance of having cohesive, well-resourced teams for organizational success.

By Libby Wawzenek posted on March 3, 2022 | Posted in Precision Ag Sales & Service

Tim Norris has learned through experience that one of the best ways to generate employee buy-in and maintain high levels of staff motivation is by cultivating a shared vision.

Hutson Inc. CEO Says a Strong Bench is Key to Dealership Expansion

Josh Waggener attributes the dealership’s success to forward planning with an eye on succession management and leadership development.

By Libby Wawzenek posted on January 25, 2022 | Posted in Best Practices, Dealer Succession

For Josh Waggener, a deep bench is more than just a crucial strategic element of game play for sports teams striving for a winning record. It’s also a vital component of success for dealerships that are looking to grow and expand their impact.

College Recruitment Programs Help Alleviate Hiring Crunch

Two dealership representatives share their strategies for working with local colleges to recruit and train employees with skills, knowledge and dedication.

By Libby Wawzenek posted on October 7, 2021 | Posted in Best Practices

It’s not uncommon for farm equipment dealerships to seek to expand their reach by opening new stores across their region or even throughout the country. However, doing so successfully requires hiring quality employees who can support that growth

Developing Leaders Takes Time but Yields Big Results

Management consultant Zach Hetterick encourages dealerships to cultivate leaders within the organization to improve company culture.

By Libby Wawzenek posted on October 5, 2021 | Posted in Best Practices, Department Management

Zach Hetterick wants more people to focus on leadership development within their organization.

Articles by Libby Wawzenek

Parts Department Central to Your Dealership’s Success

Clearly Defined Processes Ensure a Smoothly Running Service Department

Straightforward Process Leads to Sales Success

Team Up with Local Colleges to Boost Recruitment

Successful Recruitment Relies on Local Involvement, Self-Promotion

Connections with Younger Students Contribute to RDO’s Successful Recruitment Efforts

Shared Values & Vision are Vital to Maintaining Employee Engagement

Hutson Inc. CEO Says a Strong Bench is Key to Dealership Expansion

College Recruitment Programs Help Alleviate Hiring Crunch

Developing Leaders Takes Time but Yields Big Results

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