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Kanicki
From the Desk of Dave Kanicki

If Motivation is an Art…

By Dave Kanicki posted on December 25, 2017 | Posted in Best Practices
Have you ever noticed how employees, for better or worse, tend to take on the characteristics and habits of their bosses? If the boss treats them like idiots, they tend to do the same with the people that report to them. Or worse yet, that attitude carries over to the customer.
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Glad Tidings from Gene Jennings

It’s OK to Fail — But Clean Up Your Mess!

October 30, 2017
Source: Implement & Tractor, March 1984
Dr. Eugene E. Jennings, a widely known and quoted professor of business administration at Michigan State University, gave a talk titled “Industry Revival — Why We have to Step Back to Go Forward.”
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Michael Ellis

If It’s Everyone’s Job, It’s No One’s Job

A recent Rural Lifestyle Dealer poll hints that dealers may be failing when it comes to the critical first moments of customer service.
By Michael Ellis posted on September 18, 2017 | Posted in Best Practices
A recent poll Rural Lifestyle Dealer ran addressed the topic of greeting customers and, while there was a clear-cut winner, it actually raised more questions than answers for me.
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People & Profits

Successful Partnerships Take Dreamers & Doers

By George Russell and Erik Thompson posted on February 11, 2017 | Posted in Best Practices
I am reading — for the second time in a year — Simon Sinek’s book Start with Why, How Great Leaders Inspire Everyone to Take Action. As I finished a chapter today, Sinek’s words reminded me of the many partnerships between dealership leaders that create great businesses, those who over a long time react well to change and execute well to keep customers, employees, manufacturers and investors happy.
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People & Profits: Successful Partnerships Take Dreamers & Doers

By George Russell and Erik Thompson posted on February 11, 2017 | Posted in Best Practices
I am reading — for the second time in a year — Simon Sinek’s book Start with Why, How Great Leaders Inspire Everyone to Take Action. As I finished a chapter today, Sinek’s words reminded me of the many partnerships between dealership leaders that create great businesses, those who over a long time react well to change and execute well to keep customers, employees, manufacturers and investors happy.
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A&I Products

Since 1980, A&I Products has become a leading manufacturer and wholesale distributor of aftermarket replacement parts for the agricultural, turf, and industrial equipment markets. A&I Products' experience and expertise has greatly contributed to the company's reputation as a top supplier of quality, reasonably priced parts. Founded with roots as a small machine shop and repair facility, the company made the transition by manufacturing new parts to replace those that were identified as commonly needing repair. Throughout the 1980s, the company quickly garnered a reputation for offering quality parts at a reasonable price.

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Yetter Farm Equipment

Built on 90 years of expertise, Yetter Farm Equipment leads the agriculture industry in designing effective and innovative equipment for residue management, seedbed preparation, precision fertilizer placement, harvest attachments, strip-tillage, and more.
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Machinery Scope

At Machinery Scope, we believe you deserve the best risk management solutions for your investments in heavy equipment. Since 2013, we have been proud to offer extended warranty, appraisals, and inspections. Machinery Scope is a family-owned business built on our experience in farming and equipment dealerships. We understand your business and provide a personalized and professional level of customer service. Machinery Scope has built a strong warranty product with our customers in mind, offering the same professional level of service from the time you get a quote, through the processing of a claim.
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