Department management

To The Point

Eliminate ‘I’m Just…’ in 2025

By Kim Schmidt posted on December 10, 2024 | Posted in Best Practices

I’m not one for New Year’s resolutions, but I have one that I implore everyone — regardless of your role in the organization — to adopt for 2025. Rid the words “I’m just…” from your vocabulary. Those words have never advanced anything.

To the Point

Don’t Walk Past the Problem, Address It Now

By Kim Schmidt posted on November 13, 2024 | Posted in Best Practices, Department Management

When asked about the origin of his leadership style, the late Gulf War General Norman Schwarzkopf answered, “I never walk past a problem. I never see something going wrong and forget about it. I always stop and confront it right there.”

Leadership Lessons

How to Engage a Disengaged Employee

By Zach Hetterick posted on May 17, 2024 | Posted in Best Practices, Department Management

Before an employee quits, there is typically a phase of disengagement. In today’s tight labor market, it’s more important than ever to quickly identify that stage.

Dealers Report Few Department Manager Retirements in Next 3 Years

March 8, 2024 | Posted in Data & Forecasts, Department Management

The majority of dealers (70%) report only up to 10% of their department managers be retiring in the next 3 years.

Leadership Lessons

Anticipating the Dealership of the Future

By Daniel Surprenant posted on October 3, 2022 | Posted in Best Practices, Department Management

You’ve probably seen the movie trilogy Back to the Future. There’s no point in telling you the story, but just like in the movie, if we had a time machine, we could influence the present through our actions from the past and change our future through our actions of the present.

Department Management: Parts

Young’s Equipment Finds Depth in its Parts Department

Doug Pascoe, corporate parts manager for the Case IH dealership, says as the dealership has grown, adding a corporate level to the parts department was necessary. The dealership has put a large focus on recruiting young talent and training its rising stars in the parts department.

By Kim Schmidt posted on July 4, 2021 | Posted in Department Management

As the corporate parts manager, Doug Pascoe’s job — simply put — is to ensure the parts departments at Young’s Equipment’s 9 locations remain profitable.

To the Point

Building Your Bench

By Kim Schmidt posted on January 25, 2021 | Posted in Best Practices

If one of your department managers was promoted — or even left the dealership — do you know who would replace them? Do you have employees who you’ve mentored and trained who are prepared to move into management roles?

Leadership Lessons: ‘Best is Standard’ & 'All-In' — The Power of Benchmark Models for Your Dealership

By Jim Henderson posted on May 1, 2019 | Posted in Best Practices, Department Management

Among the many slogans that Clemson football coach Dabo Swinney has coined, these two sum up a critical aspect of his championship culture: Clemson aims for a benchmark, a standard of excellence, that is unchanging.

Leadership Lessons

‘Best is Standard’ & 'All-In' — The Power of Benchmark Models for Your Dealership

By Jim Henderson posted on May 1, 2019 | Posted in Best Practices, Department Management

Among the many slogans that Clemson football coach Dabo Swinney has coined, these two sum up a critical aspect of his championship culture: Clemson aims for a benchmark, a standard of excellence, that is unchanging.

Leadership Lessons

Personal Values & 3 Simple Changes to Show Them

By George Russell posted on March 14, 2019 | Posted in Best Practices, Department Management

Values in an organization start at the top. As a leader in a dealership, your values and your personal character will be reflected in how your company operates, how it affects people, how its culture is defined and cultivated and ultimately its success.

Articles Tagged with ''department management''

Eliminate ‘I’m Just…’ in 2025

Don’t Walk Past the Problem, Address It Now

How to Engage a Disengaged Employee

Dealers Report Few Department Manager Retirements in Next 3 Years

Anticipating the Dealership of the Future

Young’s Equipment Finds Depth in its Parts Department

Building Your Bench

Leadership Lessons: ‘Best is Standard’ & 'All-In' — The Power of Benchmark Models for Your Dealership

‘Best is Standard’ & 'All-In' — The Power of Benchmark Models for Your Dealership

Personal Values & 3 Simple Changes to Show Them

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